Specsavers Opticians and Audiologists - Mold

A brilliant experience, myself & husband were provided with a very thorough eye test, followed by support from a very well informed, and helpful, staff member who was very patient as we selected our glasses. We both now have super specs and are very grateful to the team at Mold. Thank you!

Absolutely excellent service! Optometrist Eleanor was professional and friendly, and I felt she did a thorough assessment and explained well what I needed to know. Assistant Sophie helped me choose some glasses, she was knowledgeable and friendly. A pleasure to come and get my eyes sorted with you guys! Thank you 😊

Really impressed, booked online for an eye test.
Friendly staff, always helpful.
Ordered glasses, picked up a week later.
Adjusted there onsite before I left (something previous company did not do).

I’ve been going to Mold Specksavers for a number of years now and have always had excellent service there. Great selection of glasses. Very helpful people. I would definitely recommend them.

Excellent in every way. Store Manager Jack showed immense care and concern. He took his time, listened to my concerns and helped choose the perfect glasses for me.

The staff are great in here except a lad in the crappie suits that thinks he's something special, proper tory womble who doesn't shut up about himself and can't even manage to wear correct uniform, he's an embarrassment to the company

Absolutely amazing customer service! Highly recommended! I'm 47 years old and I recently had an eye test at Specsavers in Mold and it showed that I needed glasses for the first time in my life so it was all new to me. I was looked after by Jack Davies, the Store Manager. Jack, along with all the other members of staff made the experience an absolute pleasure. Jack answered all of my many questions and took a lot of time and care with me. He gave me so much expert advice. I can't thank Jack and all the rest of the staff enough. The store has a real friendly and caring atmosphere. All of the staff, especially Jack, are an absolute credit to the company.

This was my first and last visit to this store. I booked an appointment for a basic eye exam, i was told to take a seat, the store was very busy so there was no seats, i think there was 6 seats and around 20 customers. My appointment time came and went, the girl who booked me put my folder in a slot on a wall, and it seemed each customer who had an appointment as well their folder would go in this slot, however the folders were being put in front of mine and yes they were called before me. I got called 20 minutes after my appointment time. The optician i saw was very rude and abrupt, no clear guidance on what you do when picking your glasses after your test and left to sit around. The whole appointment turned out to be 2 hours. Never again.