Cox the Saddler

I ordered a Barbour jacket with assistance on sizing from Sara. Very helpful and knowledgeable on products and sizing. Shipping to the USA was also quite fast. Will definitely be ordering again.

Have been looking to replace my old Barbour for a number of years kept on putting it off as I was so comfortable in my old one. I tried a number of different models but couldn’t quite get on with any apart from the Beaufort . Seems Barbour are doing a lot more fashion fits ( in my opinion not made for proper sized men ) in any case I’m glad they have stayed true to history with the Beaufort . Finding one, even in official retailers , was extremely difficult. Long story short searched on line and came across Cox Saddlers , great service ordered the jacket and liner on a Saturday evening it arrived and had its maiden outing in the rain on Tuesday . Fantastic service kept informed about despatch and tracking . What a price , do not know how they do it . I have a Beaufort Classic jacket and liner for less than the jacket in retail outlets ( when you can find them ) . Very happy customer and will be shopping with them again .

The best customer service experience I've had for quite some time. The items I ordered were delivered quickly and replies to my emails were prompt and friendly.

I'll certainly be a returning customer from now on :)

Discovered this gem of a shop online. Wonderfully run, family business in the UK. My 3rd order from these fine folks and always a smooth and quick order. Purchased a Barbour Bedale (they ensured me it was 'Made In England' before shipping for this model) and was over 50% cheaper than buying it in the shops here in Canada. Don't know how they do it but jackets are perfect. Customer service is very responsive and they usually ship within 24hrs with a tracking number provided. Please go ahead and order without hesitation. Thank you, Cox The Saddler!

Great little find! Was looking for a particular Barbour jacket and found Cox the Saddler after googling. They had it in stock in my size at a discounted price too. I ordered on Sunday afternoon and it has just been delivered on Tuesday morning with no delivery charge with great communication emails on the way. Thank you very much!

Discovered this Gem of a company whilst looking for the best price on a Barbour waxed cap. They were by far the cheapest of any company that I could find and also had the cheapest international postal charges to Japan. Fantastic purchase and buying experience, with super fast international postage. Many thanks - Steve C. Of Japan :)

Tl;dr - Amazing service (family owned), prompt delivery, and quality goods.

I was skeptical in ordering my Barbour jackets online but heard about Cox The Saddler through online forum referrals and decided to place an order. For those wondering, they’re an official reseller (I checked on Barbour) business that is run by two (?) people, but I mostly chatted with Sara on the measurements.

Shipping times were prompt–I got my orders in less than a week to Canada and products came packaged properly.

Fantastic prices at a great deal rather than buying it from a retail giant in North America. Some other notes to be aware of prior to ordering, make sure sizing and country of manufacturing origin for the product is identified (if that’s important to you, eg. Made in England versus X), as the return process isn’t paid for (I may be wrong).

Either way, my products were fitted and I would order again. Can’t wait to refer all my friends. Thanks Sara and team!

PS. Honestly, the ordering process was so seamless and the service was impeccable that I was in disbelief at first.

I’m always paranoid ordering things like this that are normally super expensive in the United States. I spent about a month talking myself into purchasing my men’s Ashby because I was so nervous it wouldn’t be authentic. I’m glad I decided to go ahead and order. It took about three weeks before making it to Ohio, which I mainly blame on ordering during the holidays. Rest assured that the Barbour products they sell are most definitely authentic. Unfortunately, the U.S. dealers love to mark up the price because they don’t expect you to go looking anywhere else for a better deal. Be patient when waiting for your order to arrive, pay significantly less, and order from Cox the Saddler. Before ordering I went to a local dealer and tried on sizes to figure out what I needed and after I received my coat in the mail it fit perfectly!