/England/Perfume store

The Fragrance Shop

Unit 2, The Friary centre, Guildford, GU1 4YW, United Kingdom

The Fragrance Shop
Perfume store
4.1
21 reviews
8 comments
Orientation directions
6CPF+RF Guildford, UK
+44 1483 579122
thefragranceshop.co.uk
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: 11–17
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Sarah G
Sarah G
Beautifully kept shop, with very friendly and helpful staff.
Yai Maldonado
Yai Maldonado
I definitely recommend this shop, the staff is very friendly and helpful and this is really important when it comes to buy a perfume. Prices are good as well.
Karen Kitchener
Karen Kitchener129 days ago
Not stocked what I needed after seeing online. Staff were helpful.
Jack Hardy
Jack Hardy251 days ago
Tried to buy a present for my partner, asked for student discount from one young lady who happily said it was 15%. I went to continue shopping and returned and I asked a different, older, worker how much it was as I had forgotten - for her to respond with ‘well if you were listening the first time you would know’? Thought right okay maybe trying to have a joke I’ll let it pass. I then asked if they did student discount in which she replied ‘only on Wednesdays’. Baffled and confused I questioned this and she repeated only on Wednesdays. I walked away in fury as I knew this was absolute b*ll*cks; so I rang 3 different stores asking if they granted student discount and if they granted it every day or just on Wednesdays - which they replied that they grant it every day. I marched back to the store and kindly confronted your worker and explained to her I’d contacted other stores and that the ‘only on wednesdays’ offer does not exist. She then replied to me and patronised me saying ‘oh you didn’t say it was UNiDAYS, of course you can have discount’? I replied with is student discount the same as UNiDAYS then and she said no because I need to take the code. She processed the sale through (god knows why or how I didn’t walk away) but proceeded WITHOUT putting any code in? Do I look like I was born yesterday? I know that the worker saw a young man and thought she could whittle her sales tricks and wanted the full price sale rather than giving good service! I work in retail myself and if that was me I would be embarrassed. Shambles. If I could put 0 I would but 1 star for the lovely young girl in the store!
Lloyd Brown
Lloyd Brown251 days ago
Lady on sales was fantastic, really honest, really smiley!
Rushali Prasad
Rushali Prasad1 year ago
Lovely service and gift wrapping!
Barry West
Barry West2 years ago
Brilliant place meet two really good staff members called Vicky, Suziee
Sharon Blaber
Sharon Blaber2 years ago
I went to the guildford shop and was straightaway asked if I would like any help. I would like to say a big thank to FLEUR which was a pleasure to be served by. Look after her. Good staff are hard to come by. Please make sure you let Fleur know how good she is. regards from Sharon
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