/England/Pet groomer

The Dog House Essex

85-87 North St, Hornchurch RM11 1ST, United Kingdom

The Dog House Essex
Pet groomer
4.7
47 reviews
8 comments
Orientation directions
H689+HW Hornchurch, United Kingdom
+44 1708 606600
thedoghouseessex.com
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
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Oleksii Kainara
Oleksii Kainara
Happy with the service, got exactly what I asked for. Dog was happy as well, will be definitely coming back.
Christine Sherry
Christine Sherry
I don’t like writing bad reviews but I feel my experience is important if you’re considering sending your dearly loved dog to this place.

My mini schnauzer had been here a few times. It usually took around an hour for a full groom. The last time we visited it was more like two hours. When I arrived to pick him up they blamed his nervousness. I thought no more of it.

Two days later I was stroking him and noticed a large scab on his shoulder. It must have been a massive cut because the scab was huge.

I realised then that the reason for a longer groom is because they’d cut him and they were waiting for the bleeding to stop.

I’m angry they never told me about the cut. That way I could have kept it clean and ensured it didn’t get infected. But hiding their mistake was more important to them than my dog’s welfare.

It upsets me to think of my dog alone in this shop scared and bleeding.

He’s never going back here. And I hope you’ll think twice before sending your loved one here.
Carol brookes
Carol brookes172 days ago
Was worried because Suggs is so nervous, I was so pleased he looks lovely and was really looked after, really friendly staff, price is perfect for service :-)
Priya
Priya203 days ago
Beth fitted us in at short notice to trim our dog's nails. It was a professional and efficient service. Highly recommend!
Vikki Howsego
Vikki Howsego1 year ago
Thank u so much we bought our dog trixy to u for claw clipping u was amazing thank u x
John Counihan
John Counihan1 year ago
I have been looking for a place to get my dog’s nails cut and these guys are great. A very competent and professional service. Will definitely be using them from now on.
James Oliver
James Oliver1 year ago
Took my black labrador here for a groom. He came out happy and squeaky clean. Booked him in for another just before Christmas. Thanks the dog house
Carmel Jenkins
Carmel Jenkins2 years ago
I'm happy to be booking my second appointment for my 2 dogs, Hayley made them look so handsome, and the cut still looks good as it's growing out. Happy to recommend this service
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