Rosie’s Hounds at Heart - Heart of the Country Village Lichfield

We take our Pug Percy for his monthly groom at Rosie's and they are amazing with him. He was super nervous at his first groom but now he loves it. The girls are always so good and take lots of photos for me too. The shop is brilliant with lots of beautiful things for humans and dogs 🐶

Took my sharpei Ethel to have a groom here today and the service was amazing, she was a little nervous at first but the staff were brilliant with her! By the time we picked her up an hour later she was much more comfortable with her surroundings and we could tell the staff had made a fantastic effort with her. They asked about hypoallergenic shampoos and skin issues so we're attentive to her breed. Honestly could not recommend enough, what a brilliant place! Plus the range of toys, collars and dog snacks is really amazing.

Drove over 80 miles to visit this pet shop which my sister told me was awesome and that I would love it, only to find it closed!!! There was no notice on their website to say they would be closed and in fact Google said it was open. Two ladies inside who basically ignored us, and when I tapped on window to ask if closed all day one grumpily said yes!! So disappointed would have spent a lot of money from what I could have seen through window!!
Please please if you must close update your info

We have taken both our dogs to hounds at heart now. It is fantastic we were ask clearly what we wanted and this was followed. The dogs looked great after their grooming and were relaxed and happy. One of our dogs had a bad experience at a previous groomers so we were a little nervous. We need not have been at the staff were amazing. Will be using from now on.

Looked after my puppy great. As always they looked after my previous dog Hector too.

We have recently started taking our dachshund, Olive, to Rosie’s Hounds at Heart. She is extremely nervous when it comes to having her claws done and the girls couldn’t be any kinder and patient with Olive, they treat her like she is one of their own. I always feel comfortable that I am leaving my little girl in caring hands.

Dreadful grooming experience at Rosie's Hounds At Heart, Swinfen, Lichfield. Uneven cut of dogs fur (Not noticed initially), had to drive all the way back to Swinfen for it to be corrected and it's still not really right now either. No apologies whatsoever from staff or "Business Owner". "Business Owner" (as they kept referring to themselves as) refused to give their actual name when I asked for it. I expect better customer service and grooming for £45 so will not be returning or recommending this "Professional" Lichfield dog grooming company at all.

I've taken my eight month old puppy here three times now. First, for 2 puppy grooms and yesterday for his first cut. I was absolutely dreading it, and was so worried, but Julie and Sadie put me at complete ease and did an incredible job. They understood my worry and talked me through everything to help for next time. He looks absolutely wonderful and I will never take him anywhere but to Sadie and the team. Thank you guys!