Well - Sheffield - White Lane

Tactless unprofessional and rude i asked for help and advice due to my 9yr old son having an ear infection and wanted something age appropriate for pain relief or something like an ear spray, I'd all ready taken my son to the doctor and told the doctor more than once that he was in a lot of pain the doctor said he couldn't give my son any antibiotics due to an unsettle tummy but prescribed something for that instead so i thought I'd get something over the counter i asked for advise and help on which would be the best thing to get, the response i got was i should have asked the doctor, i told the woman i thought it was unprofessional of her and it wasn't an unreasonable request to ask for help. So i get home called up to complain i was livid my son the night before was in tears and slept on the sofa, i asked to speak to someone in charge a manager she wasnt at all helpful btw she wasnt in charge and she was absolutely unsympathetic and couldn't care less and was justifying what the other woman said, i thought pharmacist were they to help people not to make sarcastic comments!!!!

I have always found the staff extremely helpful in arranging and ordering my medication. Never had an issue and always found them very personable

This pharmacy has gone from bad to worse. Every time I go there, they are closed. I tried to get away from them by transferring to Boots at Bluewater. they made a total mess of that too.. 3 weeks later, I am still without my tabs. Mine are only prescription vitamins but I feels sorry for anyone who really cannot be without their meds. Avoid Well Pharmacy at all cost.

Dreadful! They may aswell not have a phone at the pharmacy because they never answer it, I've tried calling over 60 times all morning with no luck. As someone said below you will be dead by the time you get through to someone, there is no urgency at this pharmacy. Edit - I just went down to the pharmacy after work and the shutter is down and a note on the door stating they are closed due to staff shortage, Unbelievable.

Whenever i try and call the pharmacy, i NEVER get an answer. my nan is disabled and replies on the pharmacy delivering her medication. or me getting it when i am able.
I've tried to call on separate occasions and never get an answer. my nan is house bound so when she cant get through she CANNOT walk down to get them.

Disappointing service. Not helpful for their disabled patients.

Used to be such a great chemist, now most of the staff are rude and have no idea what they are doing
Not only have I been sent the wrong medication on a few occasions, they have now lost a medication that I was supposed to start on Monday, it’s now Thursday
Assured me they would have it ready for me today, get there and they are closed ahead of time
How can a head pharmacist not be aware of where my medication is ?
Dangerous pharmacy in my opinion!!!

If I could give zero stars are would - staff are absolutely useless - totally incompetent and they are allowed to dispense medication! I now have to make a fourth trip there to sort out their mess!

Useless chemist with rude staff who haven't grasped the concept of knowing that when the telephone rings it requires answering. You'll end up dead before they answer.