Well Highfields - Westway

I found the staff in the Walthamstow Market store lacking in customer service skills. One was not knowledgeable and the other just looked annoyed. I stood waiting for assistance while the woman at the desk was chatting with her mum or her nan or someone she knew in her native tongue. And the conversation wasn't just about her meds, there was some discussion and pointing at some mint and groceries as well! I was exasperated and walked out. It's a shame 20 quid of my business went elsewhere. Maybe they just don't care.

Well stocked in general and the staff is nice.

The downside is that I had return 3 times to do a flu jab and they eventually told me to come back a 4th time, as the nurse wasn't there this time either. I went to Boots and had it done the same day.

Great service and they usually have what I need in stock. One time they even waited a few min after closing time until my urgent prescription came in from the GP.

In recent years it takes several visits to get your full prescription.

They tend to blame the doctor, but that doesn't cause incorrect items, incorrect doses, out of date items, etc.

In the past the service has always been curious but recently that has changed also.

Good helpfull staff, good quality medication , most of the time available, if not in stock the happy to order for next day, only downsite is that waiting time for prescription while in pharmacy. Wish this could be faster.

Horrible service from one of the staff members, rude attitude and slow service

Never had a problem with the chemist, always helpful and polite. The MyGP app was playing me up a few months ago, so phoned the chemist to ask to order my prescription on my behalf, the pharmacist ordered them for me straight away. I also booked up for a flu jab recently and I was a little early and had the flu jab done earlier. Good chemist

Friendly and helpful staff. You can get prescriptions delivered here electronically from your GP, so you know it's ready for collection before you go in. UPDATED: not open all weekend now, so downrated from 5 to 3 stars