Globe Pharmacy (Chiswell Green Pharmacy)

So, we call them to ask if they have a specific med which I’d been struggling to get. Yes, they did, so we drop the script down. Today, we go to collect the meds. Despite my name being down on their script list, they claimed they never got the script - insisted they definitely didn’t get it, in fact!
Between my carer and myself, we got several versions of events, including, and in order, “You never gave us the script” (not true), then, “I remember now - somebody collected the medication already”(not true), to them again denying, to me on the phone this time, that they ever had the script, to them saying “So sorry, we’ll have a look and find it” - find the prescription they never had in the first place, for the medication which had already been collected?!
Some time later they ring me, not leaving a message, only trying once. I call back.
How strange! They’ve found the script that we never dropped in, for the medication that someone else had already collected! They had a bizarre excuse, pretty much trying to blame my carer because they made a mistake with my name - my name which was on their prescription list all along, even as they denied they’d ever got the script!
I insisted they deliver it to me, which was the least they could do, given the stress, inconvenience & wasted care time they’d cost me. At least they managed that without further mistakes.
My care hours cost me precious time, time that could have been spent caring for me, time wasted dealing with pure incompetence, denials, and disorganisation.
Never EVER again! I only wish I’d read their online reviews before using them!

Went to this pharmacy yesterday afternoon 1/10/20 and was served by a very informative lady (didnt get her name) she answered my questions and recommended a product to me Thankyou

Always helpful. Will go out of their way to get what you need.

Always a friendly service. Yusuf and the team are professional, helpful and polite. Always look after needs and will answer questions.

Very friendly and competent pharmacy. Gets busy at times but service always good

Sometimes very good service, sometimes not.
The display and he overall appearance is really horrible!
No wheelchair access! And no bell or there like to make yourself known as disabled user!
All in all - if it weren’t a convenient pharmacy I wouldn’t go there.

I’m always super pleased with how lovely the folks are working here. We are lucky to have them on the doorstep! Always a good experience!

The chemists here are welcoming and service does go very fast.