Sterling Chemist

Whenever I visit Sterling Chemist for my bi-weekly prescription, the staff is as friendly as ever.

It is my pleasure to express my gratitude to Rajesh, Heidi, Rachel, and Katie for their warm, friendly and professional service.

Thank you very much :-).

Staff are knowledgeable and helpful, shop is bright and inviting, my prescription is always filled in very good time.

☆☆☆ WORD OF WARNING. DO NOT USE THIS STORE ON A WEEKEND ☆☆☆

It's unfortunate that I'm having to leave a bad review for this store, as I've been shopping there since it popped up on the high street a while ago and have nothing but praise for the everyday counter staff, but the weekend staff have unfortunately led me to want to never set foot over there threshold ever again.      Am regularly served by an older woman with curly hair and her knowledge and helpfulness is 2nd to none. Have asked for advise many times from this lady and she's a Godsend, worth her weight in gold in my opinion. Am also regularly served by two younger women, one with long hair and glasses, whose manners and general happiness is infectious and makes me smile everytime I'm served by her. And then a young woman wearing a headscarf, who is also extremely polite, warm and welcoming, which is a pleasure to see, as unfortunately young people of today don't seem to care as much as they should.     So as chemists go, this is one of the better one's in the area, and if the staff that were there in the week were there at the weekend, then it would be perfect. Now I've not had to ask for help from the pharmacist too much, but I do know they have a lovely young lady pharmacist whose there in the week and a young man whose there at the weekend. Never had issue at all in this shop, until that is I met the weekend pharmacist, who happens to be the most ignorant, arrogant, rude, self-important, obtuse, insensitive person I've ever had the misfortune to come across, somone who treats people like dog muck on there shoes.   Not a pleasant experience at all and one I felt it my duty to warn other's about. So unfortunately that's why I'd rather go back to shopping at Boots, a horrible big conglomerate store and advise people to steer clear of this shop on a weekend, and just shop there weekdays when the staff don't treat you like your bothering them and really with just with sheer total utter contempt.

I have nothing bad to say about the staff in sterling chemist , I usually shop at the weekend and the staff are very polite, knowledgeable, kind, treat you with respect and extremely helpful, especially the pharmacist.
Any establishment get busy over the weekend, but I think the service I have received is Top notch, I would definitely recommend to family and friends. Keep up the good work.

I have regular dealings with Sterling for a repeat prescription and usually go in on a Saturday. Kelvin the weekend pharmacist is a smashing guy, always friendly as well as kind and concerned, and makes time for a chat. That's why I go there instead of the other place.

Our daughter had a small issue and we saw Kelvin Chang who very kindly put our mind at ease, was very efficient and informative and prescribed the necessary medication to get things sorted. Really good guy.

I would to like mention my appreciation within this review site, about the professional help and care that I received from the Pharmacists Heidi and Rachel working here at Sterling Pharmacy on Wimbledon Hill Road in August this year 2021, the Pharmacy from whom I collect my monthly medication.

I am an 80 year old lady on Warfarin and after accidentally cutting my finger on a broken mug (resulting in my daughter and I being unable to stem the flow of blood) we decided to come to the Sterling Pharmacy for medical advice.

I spoke to Heidi and Rachel who I have known for a number of years. They saw the cut to my finger and being aware of my medical history - Rachel decided to organise an emergency ambulance to take me to St. George’s Hospital at Tooting, as it was apparent the cut would require specialist treatment.

I would like to say a very big THANK YOU to Rachel and Heidi for their quick response - being fast and proactive in organising an immediate resolution to this incident, with my care paramount to them both.

It is very important that I mention what had occurred here as they really had both gone above and beyond what’s expected of them.

I know that this is not a one off for me - it is always a pleasant and friendly atmosphere whenever I have visited them at the Pharmacy.

I would also like to extend my Thanks to Clare and Raj who are a wonderful part of this team - STERLING BY NAME, STERLING BY NATURE.

What a great service. Was passing by, so popped in to see if they were doing flu jabs. Had it done there and then. Saw several elderly customers - the staff was so helpful and kind. Will go there again when I am in Wimbledon. Well done.