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Boots Pharmacy

11 Alvechurch Rd, West Heath, Birmingham B31 3JP, United Kingdom

Boots Pharmacy
Pharmacy
3
46 reviews
8 comments
Orientation directions
92XQ+FM Birmingham, United Kingdom
+44 121 475 2790
boots.com
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 10–16
Sunday: Close
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Sarah Spencer
Sarah Spencer250 days ago
This is a fairly good chemist however the shelves are only usually half filled, not very appeasing to the eye, staff are pretty friendly, the big downside is that they close doors for lunch which is really inconvenient when you have people collecting their prescriptions on their lunch break. Also, they close at 4pm on a Saturday?! Bit odd.
Julie gordon
Julie gordon342 days ago
Older woman has attitude especially if you correct her, and she dosnt like taking people in order they came in shop ,likes to serve older folks first regardless , not the first time this happened, maybe if they short staffed they should actually try hiring more staff ...and not use that as an excuse for poor service, still been stood 30 min now and not got what I came In for a prescriptionthat doctors did last last Wednesday and now its following monday. Maybe try using knights pharmacy next door in future they seem to always have staff and are very friendly.
Zoe Craig
Zoe Craig342 days ago
Never answer the phone. Have been in shop whilst it's ringing, they just ignore it.!!! called the shop over 30 times last 2 days. Are you telling me no one can answer it.
Glen Hancox
Glen Hancox342 days ago
Worst Chemist Ever... never answer the phone, then takes 30 to 40 mins to do your perscription and 9 out of 10 times you have to go bk for a owing, thats another 30 to 40 mins wait.. really needs a proper manager with faster staff.... 👎
Andrew kibble
Andrew kibble342 days ago
This has turned into the worst chemist I have ever known, do they have anyone who can answer the phone I have tried 16 Times today without success trying to see if my prescription is ready, absolute shambles
Sandra Hobbis
Sandra Hobbis1 year ago
Just seems chaotic in there, staff don’t seems trained at all, waited 40mins while they served 2 earlier customers before I was able to finally pick up prescription !
Dj Thrash
Dj Thrash2 years ago
I’ve give three stars from my review, as they gave me my prescription in a timely manner, unfortunately the lady serving behind the counter is a very negative rude lady. Was extremely rude to the customer before me, with no customer service even though the customer in front of me was very friendly and just trying to get their prescription some people need to check themselves and remember that we are all human beings, this lady needs to remember life is short and be more happy
Robert Wassall
Robert Wassall2 years ago
Purchased liquorice all-sorts click and collect when opened parcel it had skin toner inside instead rang customer services immediately told out of stock but can have a refund not much consolation first time I have used Boots online will not be recommending
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