Paydens Beckenham

Great customer service - pharmacist went above and beyond for me!

Really lovely reception staff and efficient service. Thank you!

I cannot recommend Paydens pharmacy enough. The out of hours duty pharmacist and his assistant helped me today with a really sensitive issue. They were enormously kind, calming and highly competent. Thank you ever so much.

They never answer the phone or they often pick the phone up and put it straight back down again. One very rude inconsiderate Pharmacist or Pharmacy Adviser told my 90 year old mother not to phone them to order prescriptions anymore but to use ‘the App’. I’ve worked it out as to which App but my mother who can just about work out how to send a text on her phone was stunned by the response received and the expectations put upon her by this dictatorial Pharmacist ! Customer care score a 1 out of 10 ! Oh and they’ve often got her prescriptions wrong!

Really lovely staff who go the extra mile to help.

If you have small child they have no empathy, we have a girl sick with Scarlet Fever. We had prescription sent for Amoxiline liquid, they was out off stock. There was a smirking woman saying there is nothing they can do. They did have amoxiline in tablets but she say no she can't give that and that's that. We did our research when to AnE and did read on GOV uk that they should give in powder instead. Also at AandE they said yes they should just give you tables. So my husband when to Boots and this very kind woman gave him the tablet s. Just disgusted with Payden Beckenham Pharmacy

Very pleased with the customer service. Staff are responsive, helpful and do not make you wait too long.
They even kindly gave my Maa medication (two days supply) because she completely ran out of her hypertensive tablets, until she managed to get GP to prescribe it.
Very helpful indeed. 👌

Very heartless people working there avoid.