Hobbs Pharmacy

Opened late - leaving pensioners on the pavement in the cold. And then didn't really listen to me or what I wanted, instead diagnosing me like a doctor. All a bit frustrating as I just wanted cough syrup. Rather rude and slightly augmentative. Will not go in there again!

I am not surprised that this pharmacy got only bad reviews.
Very unprepared employees, one of the ladies told me to go back there with my maternity card to get a refund of a prescription I paid for, as we know pregnant woman are allowed to free prescription for a year.
When I got there they said to me that I should have a application form (I wasn’t given) I only had a prescription saying that I was allowed a refund...
They got very confused when they tried to explain, there was a queue very embarrassing!
They not trained, they don’t know what they are doing!

Total of 4 people can not manage that small pharmacy... also always a long wait, they don’t greet you, better travelling to blue water to get a prescription.

Poor service, spent an hour waiting to collect a prescription they couldn't find it, then they were making it up, then Said it had already been picked up, checked all collection slips to what?? Prove I'm lying when I said it had not been collected? . Then surprise they find it, but now need to make it up. When I complain a host of excuses re staffing, had a bad day, been busy. I leave an hour later with an I owe you to collect the next day because they don't have them all in stock. What a shambles!!

Lovely team very helpful thank you

Really upset and frustrated. I informed them that I would be there after 5:15 pm and they said that’s fine they would have my medication ready for
Me and also penicillin for my tonsillitis. I called them numerous times after after just reaching the engaged tone snd no one answered. I turned up early and the lights were on and there were quite obviously someone there. I knocked on the door as it was locked and the shutter wasn’t down. I politely said through the gap in the door
I’m just here to pick up my meds. Then I see a sign to say that pharmacist had left. I tried calling again and this time it was engaged. A man also turned up to get his. I wasn’t even called to say this way happening. I was at my mums and drove from chislehurst all the way there to pick them up. I could m have cried I feel so Ill. if it hadn’t of been for the lovely women in the pharmacy at Devon road surgery I would have no antibiotics and would have to find a way maybe sit in urgent care and I have a 1 year old. Now I have to go
To another chemist with my prescription and hope that they have it.

Always very very slow. You can stand at the protective screen for 5 mins while the staff ignore you. I now allow 4+ days for my proscription to arrive and be ready. Terrible service

Terrible service, my wife went in to collect medication for our 20 month old daughter. The staff commented that our daughter "didn't look unwell" and that she was too big for the sling my wife used to carry her (this is due to it being very difficult to get up the steps and through the heavy door of the pharmacy with a pushchair)

The service at Hobbs as well as the adjoining post office is consistently bad and the staff are beyond rude, if you don't like your jobs ladies, apply somewhere else and give us all a break.

This pharmacy is beyond a joke, each time you try and collect a prescription the service is really slow and confusing, always having to wait. The staff look as miserable as sin, no atmosphere or pleasantries at all, shame there’s nothing nearer for us to use. This place needs to be run more efficiently!