Petts Wood Pharmacy + Travel Clinic

Awful service every time I get a prescription from this place at least 30 min wait. This time I went in Monday asked them to prepare and went back Wednesday - still 30 min wait as done nothing. Absolutely useless and will go elsewhere now.

Impossible to get through via phone/email to request for the prescription meds to be dispensed. Up to 30 min wait to collect prescription meds which hadn't been made up, even though the repeat prescription had been send days before. Takes at least 2 days to ship meds out of stock, which is increasingly the case.

Like the other reviews state they refuses to answer the phone I called 3 times trying to sort an emergency prescription before going into the shop the phone was ringing constantly while I was there and out of all of the members of staff in the shop not one of them answered the phone even once. Everyone who is as coming into the stores prescriptions also weren’t ready.

I have spent years as a customer to this pharmacy and have never felt so let down. The service years ago was fantastic but now (I assume this applies to everyone) you have to go in and wait 30mins for your prescription as it’s not been made up! When I asked ‘why if it was sent electronically is it not ready?’ They replied short staffed! They even recommended me to try Boots next door?!
They have been ‘short staffed’ for over a year now and the website offers a service contrary to what I am receiving.

Not open during advised opening hours.

Travelled far to get a prescription - arrived at 9.30 when closing is advertised as 11.

Update your opening hours!

Disgraceful, 34 calls & no answer. The pharmacist here has the most lunch/tea/any breaks I’ve ever known!! Money grabbing & unhelpful. We’ll be going back to CROFTON pharmacy, much more efficient.

Came here an hour before they close to pick up an urgent prescription, but the rude person inside has refused to let us in and closed way too early, 1/10 service

Worst Chemist ever. They never answered their phone. Doctor sent through prescription and not filled untie you arrive.