Whitaker's Pharmacy

So disappointed,
We had to pay twice for one prescription. They didn't have the product but we paid for it and when we went to pick up they couldn't see this was already paid. And very rude behaviour, they did not give me my thing if I did not pay for this again. They don't know what is going on.

Further your reply:
Even if we had to pay twice for an item this is something you need to explain to your customers, as we never had this item before. still the service is poor.

If only more retail staff could be more like those at Whitakers!
Always polite and friendly, and always happy to take time to offer advice and go the extra mile. They have been our go-to pharmacy since opening.

Worst pharmacy I have ever been to. Everyone is disorganised and stands around not doing much. Pharmacist (not the Asian guy) is rude and they never have your prescription ready. Wait around for ages in complete chaos while nobody does anything. The girl in there is friendly enough but the complete disorganisation is a joke. Gave it a good chance but was the same every visit. Have since changed. Thank god.

Whitakers is a great pharmacy with amazing helpful staff. The pharmacist is very knowledgeable and always friendly and polite.

Fantastic service from Whittakers this evening. My elderly mum needed a prescription from her dentist urgently but there is a national shortage of antibiotics and so they were out of stock. But they were so kind and liaised with the dentist to change the prescription to something they could provide and my mum now has what she needs. I am so grateful to them.

Staff need training in customer service!
I approached the counter with a product and asked a question and was ignored by the 2 young ladies behind the counter. Waited a moment then asked again and the response was "yea".
Not very professional. Will go elsewhere in future.

What is wrong with the girl on the till,she asks if you pay for your medicines even though she knows you dont pay,first time i didn't know that i dont pay and she took my money,also very rude and disrespectful

Whitakers pharmacy are just the best!! They are so very professional, friendly and great!! They moved to chase side and even though it’s much farther for me to go I’m still with them!! Very happy