Colliery Pharmacy

Had a few issues with delivery of prescriptions for my disabled son, but I've found the staff friendly and I'm never left waiting long picking up any of my prescriptions when needed.

They never answer the phone it rings for 3 minutes then cuts out, you ring again right away and it says that the line is busy. Been trying to contact them for 2 days now with no luck

Brilliant service Marie the Pharmacist is excellent at her job she knows more than my GP, this lady very helpful and puts your mind at rest.
The other staff are very nice and pleasant.

Thank you to all.

All slow and never answer the phone yet its always engaged tried multiple times also put in a prescription on the 19th Dec and it weren't even sent to the doctor for approval So I had to ring the doctors and sort it absolutely useless

I have used several pharmacy's in my area and finally found one that just gets it right every time and on time. I can't fault them. The staff are always on hand to answer any queries and the pharmacist's are always available if you need to ask a question. I would definitly recommend this pharmacy.

It's been a mixed bag with the Huntington branch of the pharmacy. My most recent experience is why I'm writing this review. I ran out of one of my daily medications due to my online prescription taking longer than usual to arrive. I was refused an emergency prescription on the grounds that I already had a prescription active, despite a different pharmacy having previously been happy to help me in the same situation . I was not asked why I needed the medication, the person I spoke to made assumptions based on my age, looks? I'm unsure, but I am very upset with this level of help. I wouldn't have asked for it if I didn't need it after all.

I'm now left for an unknown number of days without a medication I need to function on a day to day basis, and I'm very concerned I was fobbed off with a lie instead of given help I politely requested.

The colliery pharmacy is one of the best in this area I’ve changed 3 times in a year to actually find a pharmacy that gets my prescription properly they go above and beyond and call you when it’s ready staff are helpful and are stars in my eyes well done all of you so grateful

The staff are always friendly, listen well and act fast. Brilliant Quality of Service every time, no matter how busy.