Boots Pharmacy

I am talking about Rugeley branch. I have only gave 1 star so I can write a review. Considering Covid - 19 is about, you try and phone in advance to see if your prescriptions ready and get ignored. 26 times I continuously rang trying to get through, but got blanked every time, so then had to walk down and ask, putting myself at risk just to find out if it is ready

We went to Boots to pick up prescription for my daughter very good after a bit of mistake and we brought some things on offer good prices.realy please with the perched.

What a sad miserable store with uninterested staff, no wonder the high street is dying.

Absolutely dreadful, should be zero stars. Had a flu jab appointment at 09:00 (confirmed by Boots via email). The store opened at 09:00 only for me to be told that the pharmacist in that day didn't do flu jabs. Rude staff completely indifferent. A complete waste of time.

They decided to override what the GP had prescribed, even though the GP made a mistake with the amount of tablets, the chemist should issue what it says on the prescription.
They also claimed to never have received my latest prescription so I had to sort this out myself with my surgery. Instead they issued a prescription that was 3 weeks old and already collected from a different chemist.
Staff is so unfriendly so I might go back to Lloyds pharmacy.

Was passing through the Village of Rugeley this morning. By chance needed an item from a pharmacy so popped in.
Rather I didn’t I waited out in a que as the Pharmacist was late. She arrived not to long after nine (about 0908)she squeezed by us all to get in, not even a polite nod or ‘Good Morning’
Only one member of staff serving so waiting 3rd in the cue listening to other staff members chatting in the back. While waiting another staff member arrived swiftly moved amongst us all wearing no mask to disappear into the back, now approaching 0915hrs.
I would have expected to see staff wearing masks, surprisingly the ones I saw were not. Worse the lady serving had a bad cough it was mentioned in passing by another customer the reply ‘I’ll just soldier on’. No mask worn, handling all scripts and dealing with customers.
While People can be late for many reasons, some basic manners and professionalism is required.
Is the Pandemic being taken seriously in Boots Rugeley.

It's a small store so short of a lot of things but has a few nappy selections, various vitamins etc.
Getting a prescription took 3 visits so I won't be using them for this service again any time soon.
I arranged for a store pick up recently which took over a week and a half due to staff not being able to find my parcel which was very disappointing.

Double check your prescriptions because mine was missing one but they don't take responsibility for it. They claim not to check it so how do they know what is ordered. Also when I found out I was 200 miles away