Osbon Pharmacy(Sherman)

They're so lovely here, especially the younger woman. The new one. Great place x

The service was good to start with, (when newly joined). Recently, I have had another patient's cardiac medications delivered to me by mistake and I did not receive an apology. If I had mistakenly taken these, there could have been adverse effects ! Also, when I was able to get to Sherman's this week, one of the pharmacist's pulled a 'funny face' to her assistant, (sour faced)! whilst I was talking to her and they spoke to me
with such an arrogant attitude, I had to 'bite my tongue', as they would
not have liked it if I had been angry with them ! I did not want to enter into any form of 'game' with them. One of the assistants had explained
that the medication in question, had been picked up by somebody in the
morning. I could not understand this, as I had telephoned to say that I
would specifically collect the medication myself. They did not say sorry
to keep you waiting, but had left me at the front of the counter and then
reappeared with the medication. Their attitude is unacceptable
and I have chosen not to have my medications sent there anymore,
as I won't allow them to treat me in this unprofessional and humiliating
manner. Furthermore, carelessness with no apology or assurance
regarding the wrong medication being delivered. This not only has
an impact on me but must have affected the person who was waiting
on their cardiac medication to be delivered and also did not get it because it was delivered to me instead.
They act as if they absolutely loathe their job, I've never come across
a more miserable pair !
AS FAR AS I AM CONCERNED, I DON'T FEEL IN SAFE HANDS HERE
AND THEY DON'T DESERVE THE CUSTOM. GOOD BYE !

The staff are always friendly and professional. Can truly say I've not been disappointed by this chemist :)

Staff is helpful and friendly During COVD19 you have to wear Face mask to come in other wise you can book consumables/prescriptions online to pick up.

Very rude yes I'm sure wasnt Sunday either they talk your business to others ever sin the old lady left ths chemist gone down rude ter only nice to ppl they know

I've been going there for 18yrs
I have not got any complaints.
Friendly service but to me it's that they are polite and show a lot of respect to all there customers

lady staff picking up call is blunt and rude - terrible customer service

On two separate occasions I was unable to collect my medication for my heart condition, staff are very rude and unhelpful