Knights Brook Pharmacy + Travel Clinic

Its a regular occurence here to have to go back because they dont keep proper supplies, or for them to not give you a complete prescription but not actually tell you anything is missing until the next time. Today was a spectacular. Husband went down to collect mine and our sons regular medication. Handed in all three at the same time. Got sons, sat waiting another ten minutes til he was asked if he was waiting for anything else. They then discovered they had apparently lost my prescription. During the ensuing search, they discovered a box with stuff we were owed from last months, and my missing prescription. Unbelievable. They also have a terrible habit of asking if you want to come back instead of waiting, then not actually making up the prescription til you get back, so you still have to wait. Not using again.

The gentleman behind the counter took the time to sort out a problem my husband was having regarding a prescription thank you

100% the best pharmacy in Northampton. Staff are super friendly and helpful and have never had a single problem.

WOW the worst service I have have ever received in a pharmacy !

Waited a full 5 mins before asked how they could help, then three people needed to solve ( and another 10 mins)

Not fit for purpose! We have left this pharmacy for one in Blackthorn because they flit around looking for your prescription every single visit. No medication is made up and bagged prior to collection. You have to wait along with other customers for it to be processed and they say 'we are just dealing with it' even though it is dated days before.

This is a great pharmacy, the staff are always friendly and efficient.

Very helpful and knowledgeable

The staff at the pharmacy is very rude. Came in 7 minutes before closing time at 12:23 on Saturday and they refused to serve me as they were closing down. The opening hours are also horrible. The only day I am able to collect my medicines is Saturday. I'm sure that all the money we are paying for NHS are spent well! The pharmacist at the Knights Brook deserve another payrise.