LloydsPharmacy

Went in to buy over the counter conjunctivitis medicine, the lady was pleasant when I walked in and ackowledged she could see the fact I had it.. then proceeded to sell me the golden eye product which isn’t conjunctivitis medicine ? (Found this out a week later when I went back to a different pharmacy, and confirmed by a separate one after that!) and to top it off assured me I should be using some cleansing drops too.. £10 wasted and didn’t actually help my eyes at all!

Visited today, and they sell all sorts of scam products - even homeopathy. This completely undermines trust in the pharmacist. Stop selling these scams and I'll return.

Ordered my medical every month on line and said it will be ready on a date after 3pm. Went in to pick them a day later after the due date but still not ready. Was asked if wanted to wait 15 minutes until the pharmacy got them ready! To my surprise I waited over 30 plus minuets while the pharmacist was to busy talking and laughing with another member of staff while I waited. When I asked if i was going to be waiting every month as they are not ready on the due date I got a reply to say that I would have to come two days after the due date which is not true as I have been in on the due date and they have been ready before. I find this very disappointing as I take a number of medication which I need to take. I feel this chemist is going down hill as this has happened to me 4 months in a row. If thinking of getting your repeat prescription I would think twice.

Rude staff and very slow service. I appreciate that we are in “unprecedented” times with the covid pandemic but staff are rude when talking to customers, ordering them to leave the pharmacy rather than asking. Never seem to have the full amount of medication no matter what your prescription is. Had two “owing” slips for one prescription so had to return multiple times. Customer service skills definitely need improvement. Definitely will be finding a new pharmacy in the future

So very slow, no rush to get anything done anytime soon. 20 mins to put stickers in medication, all while having a nice little chat with each other.

Takes ages to get a prescription and under staffed. just go to boots pharmacy instead which is a few shops away and has items better priced.

My doctor has this as their default surgery, so I asked for the prescription to be unlocked by Lloyds and then pick up from boots which is faster and less hassle.

Absolutely rubbish! Just came out of the pharmacy now having stood for exactly 1hr 3minutes for one prescription medicine. Took the ladies 20minutes only to bloody print a sticker! Get more staff! 2 ladies and one of which looked like a trainee and the other one was running around like a headless chicken! Never will I come back to this pharmacy! Definitely wouldn’t recommend this. I’d rather drive far.

I would like to thank all the wonderful staff at Lloyd's pharmacy. They really went the extra mile to help me out on behalf of my mum. Sonam, sorry if I've spelt that incorrectly, was brilliant, she remade up dossett boxes, not the pharmacy's fault, to ensure that mum got the medication she needed. Thanks once again, you are my heroes!