Osbon Pharmacy

Professional, friendly and genuinely kind staff who show they would go the extra mile to help, which is very much appreciated, especially when you need help urgently!
There are lots of baby options considering it's a small pharmacy and there's usually a number of staff on hand to help.
I noticed they also work as a team very well - when one wasn't sure, she would have no qualms to check in with the others, who collectively would help recommend best options.
Glad they're my local! Thank you!

Just had the most horrible rude service there. I went inside and the older female staff treated me like i am utter trash. No greeting or asking what i need just hostile staring at me then acting as if it is outrageous that im looking for 50mg iron supplement. Then she barks at me "Who told you to take that?". Disgusting experience. Seeing that others apparently get good service there i would guess the fact that i am a young black female might be why i was treated as less than a person.

Emtiaz is a great pharmacist. But you'll need to ask for a printed label for items they owe you. Today I had to pay OTC for an item they owed me because the pharmacist "didn't see a prescription on the system for it"...

Update: They called me back, admitted the mistake and refunded the extra purchase. Nice one!

Always professional and helpful. The head pharmacist is the best I have met in the 23 years I have been in the area.

Pharmacist not in when store is open so completely unable to pick up prescriptions. Not good enough.

Years ago this pharmacy used to be very nice. Regular staff that knew me and very customer friendly. Since it changed hands, I now get told to write my Name & D.O.B on a piece of paper when get my scripts every time I go there by continual new staff turnover, It is no longer a customer friendly place and I find some of the pharmacists ignorant. They dont enteract with customers no more or make the effort to get to know them and we are now treated like strangers, not locals. There is one long term pharmacist who still works there who knows me and if he leaves, I think I will too...

I have had the best service here from the pharmacists, thoroughly recommend. I've brought my 2 year old in twice recently and the pharmacist has given us great advice /medication on the spot. He remembered us when we came in today and checked how we were doing. Have also found them good previously for prescriptions and flu jabs.

We needed COVID tests to travel back to the US, and couldn't find lateral flow tests anywhere in the city. We asked here, and the pharmacist overheard us and asked where we're going. We told him and he immediately knew what kind of test we needed. He prepared an antigen test for within 24h before our departure time the next day, so we came back after a pint, and we had results in less than an hour. Clean and organized, and very friendly, professional and knowledgeable staff. Thanks!