/Wales/Pharmacy

Well Dukinfield - King Street

219-221 City Rd, Cardiff CF24 3JF, United Kingdom

Well Dukinfield - King Street
Pharmacy
3.9
13 reviews
8 comments
Orientation directions
FRRH+7X Cardiff, United Kingdom
+44 29 2048 8524
finder.well.co.uk
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: Close
Sunday: Close
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Nathalie Godden
Nathalie Godden
Was ignored for a solid 10minutes even though employees could see I was waiting to be served. Would expect the basic levels of customer service at a pharmacy but instead I had to leave empty handed and time wasted.
Laura Cotton
Laura Cotton
Always nice, great with my kids and helpful.
Janet Mullen
Janet Mullen
The staff at this pharmacy are brilliant. The Pharmacists are great and answer all your queries about certain aspects of medication. They have a delivery service, which is a bonus for people (like myself) who aren't able to collect prescriptions themselves.
They do repeat prescriptions and this is very helpful because if someone is unable to go and see the doctor, they will do it for you.
All in all they definitely deserve 5 stars.
Thank you Well Pharmacy
Johnny twoflags
Johnny twoflags
Quick helpful service
Steve Green
Steve Green276 days ago
I always find the staff here to be extremely friendly and professional. Others pharmacies in the area are not comparable and not so efficient
Oladipupo Yusuf
Oladipupo Yusuf337 days ago
They are very courteous
Craig Roberts
Craig Roberts2 years ago
Quite simply the worst dispensary experience I have ever encountered. My partner has a repeat prescription for medication, the staff at this pharmacy have sent her away without fulfilling her prescription 3 out of the past 4 times she has visited. Each time claiming to not have received her details from the surgery. Given the nature of her medication, even a small break in supply can have ramifications that can affect her for up to a week. I doubt the staff here care, hugely dismissive into the bargain as well as incompetent.

Her meds are never ever available on the date they should be, she is sent away and asked to come back the next day.

The most recent occasion they suggested she contact the surgery to confirm it had been sent over, which she promptly did (although feels like that should be their responsibility). It turns out details had been sent and received and were sat on the desk next to the pharmacist, they just hadn’t looked properly but were more than happy to send a sick person away without their medication to go and fix a problem the pharmacy caused.

All in all an absolute shambles!
Louise Hannay
Louise Hannay2 years ago
Very efficient, and the pharmacists are friendly and helpful. Always walk away impressed by the service I've received here.
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