Well - Barnoldswick - Rainhill Road
59 Herbert St, Pontardawe, Swansea SA8 4ED, United Kingdom
2.5
32 reviews
8 comments
P49X+RV Pontardawe, Swansea, UK
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–13
Sunday: Close
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–13
Sunday: Close
The young lady behind the counter being verbally abused by countless members of the public.
The two ladies here were placed under ridiculous conditions, pressure& just down right rudeness. The headquarters need to put posters up to say there will be zero tolerance to anyone abusing staff. They were doing an amazing job,with 1 pharmacist. They need more staff,a better system for dropping off prescriptions that can be collected later, or public just having common sense& go elsewhere. If there are issues with health centre not issuing a prescription that isn't well staff fault.
It's one hottest days of the year& some people have nothing better to do than shout at people who don't get paid enough to put up with derogatory comments.
Well done ladies,please don't let the minority bring you down. You are doing well and above what you should be doing .
In queue outside at 9 a.m.. I was 14th in queue.
As doors open there were 18 in queue.
2 pharmacists on, no counter staff. At 9.30 another member of staff turned up, but, again no counter staff as that member stayed in the background.
Eventually served at 10:10 a.m..
I counted the queue. There were 17.
In that hour and ten minutes 3 people voluntarily left the queue unserved.
One man got very shouty and aggressive afore leaving.
If I ran a business like this I'd expect to go out of business.
"Well" sort yourselves out. You are not being fair to either your staff or your customers.
It is only a matter of time, with pressure like this, that either one of your staff gets assaulted or, God forbid, makes an error.
Absolutely disgusting..
Phones are purposely turned off so what happens to customers needing their medication ?
Appalling service !!!!