It was our first time trying Parma Pizza and so we ordered pizza and garlic bread for delivery m. We called the store and the person on the phone had broken english. We specifically asked them for green chillies on the pizza, we repeated our order twice so they understand.
Our pizza was then delivered, and to our discovery, we found that the pizza had mixed peppers and no green chillies. We did not even ask for mixed peppers. We told the delivery man about it and he told us to call the store. We called the store up and told them the issue and all they said was "oh sorry, bye" and cut the phone. Extremely rude and bad service!!
We were left with no choice but to eat the wrongly delivered pizza, which was very oily and the garlic bread was soggy. Absolutely disgusting!
Definitely not a good impression on a new customer! I wonder how they're still in business with that terrible service.
Missoum Grini
today september 7th at 1:00pm i saw a deal at Parma pizza in twickenham heath road. this deal says buy 1 pizza and get one free.so i call and order my pizza . arrived there i was surprised that the 2nd pizza is not free. it's dishonesty. i will never order from them again. never. they just lost a customer. really not be recommended.
Alex Nolan
Terrible! Don't come here. It is cheap but not in a good way. Very discusting. It is so unclean. While you are waiting for your greasy oily 'pizza’ you can seat on one oily seats (which is discusting. It looks like it has never been cleaned) but you can't because it ,along with the entrance/desk, is full of delivery men. They just sit there blocking the way and chatting away with the employees. Very unprofessional. It feels more like a dirty house than a restaurant. And I don't know a soal who would want to eat at the sad excuse for an eat in option. I would rather eat on the street. The food was alful gave me and my family indigestion. Terrible. DONT EAT HERE
Kully Singh
Order via Just Eat. I live 15 minutes away in Hounslow. Food arrived on time . (Margarita and veggie pizza plus fries). I thought the pizza was much better than my local ones. Will order again.
Monisha Gopal187 days ago
It’s the best pizza we have ever tasted in Twickenham and Hounslow. Just like the Dominos back home. A friend and I always order veggie hot pizza from here almost every other week. And I’m never disappointed. The staff are down to earth, I’ve been recommending this place to all my friends and will never stop having pizzas from here. Also, they have got amazing Chinese options as well. A must try.
Jacob Figura248 days ago
The most disgusting pizza-like product in London! Should've read the reviews! Simply avoid!
Tiffani1 year ago
Just rang this shop to order and they were nothing but rude and put the phone done.
Jake Murrell2 years ago
Have eaten here for years and am never disappointed. Great pizza again a great price with great service. A staple of twickenham. Not sure where all the bad reviews are coming from.
It was our first time trying Parma Pizza and so we ordered pizza and garlic bread for delivery m. We called the store and the person on the phone had broken english. We specifically asked them for green chillies on the pizza, we repeated our order twice so they understand.
Our pizza was then delivered, and to our discovery, we found that the pizza had mixed peppers and no green chillies. We did not even ask for mixed peppers. We told the delivery man about it and he told us to call the store. We called the store up and told them the issue and all they said was "oh sorry, bye" and cut the phone. Extremely rude and bad service!!
We were left with no choice but to eat the wrongly delivered pizza, which was very oily and the garlic bread was soggy. Absolutely disgusting!
Definitely not a good impression on a new customer! I wonder how they're still in business with that terrible service.