The Pizza Room - Mile End
2a Grove Rd., Bow, London E3 5AJ, United Kingdom
4.5
764 reviews
8 comments
GXG8+54 London, United Kingdom
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Monday: 12–22
Tuesday: 12–23
Wedneasday: 12–23
Thursday: 12–23
Friday: 12–1
Saturday: 12–1
Sunday: 12–22
Tuesday: 12–23
Wedneasday: 12–23
Thursday: 12–23
Friday: 12–1
Saturday: 12–1
Sunday: 12–22
Pizza was good, but was up for a surprise when we asked to pay - the waiter brought the card reader straight away charging us a higher amount than expected. On asking for the bill, it turns out that we were charged the full price of both our toppings ( even though it was advertised as including 1 topping).
The waiter then say that the topping included was only for veggie topping, though nowhere on the menu or the sign did they mentioned that it was only for veggie toppings. We asked the waiter as to why he didn't tell us when we ordered but he blamed it on the menu ( which again never mentioned anything about the topping needing to be a veggie topping).
The waiter offered to take the 'service' off but the discount ended up being £2.5 less than the cost of extra pizza toppings.
It was only a few quid, but looking back it didn't feel right given that nowhere on the menu nor anywhere does it says that only veggie toppings are included, moreover the waiter should've told us that clearly when we ordered. It was also a bummer to be charged a topping price for a 12' pizza on a baby pizza which was a lousy tiny piece of ham, moreover robbed of the chance to get another veggie topping! All in all this can be avoided when the waiter has been honest with us when ordering.