Pizza Express
127-129 High St, Godalming GU7 1AF, United Kingdom
4.3
237 reviews
8 comments
59PM+2H Godalming, United Kingdom
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Monday: 11–22
Tuesday: 11–22
Wedneasday: 11–22
Thursday: 11–23
Friday: 11–23
Saturday: 11–23
Sunday: 11–22
Tuesday: 11–22
Wedneasday: 11–22
Thursday: 11–23
Friday: 11–23
Saturday: 11–23
Sunday: 11–22
Let's start with the good stuff - the staff here are exceptional. We haven't experienced such customer focused staff anywhere else in the UK ever. Great job.
And then the food experience. This restaurant is clearly trying to trim costs and you can tell with the food experience. The children's pizzas had 5 drops of cheese each on them - we sent them back and they came back with 10 drops of cheese on the. - seriously poor. The homemade sicilian lemonade was watered down to the point it was barely recognisable in taste. And don't get me started on being forced to pay for super expensive bottle aqua pan a water when other tables were served jugs of tap water.
Sadly having superb staff doesn't compensate for an average food experience. We won't be back to this branch.
My two year old decided that he didn’t want to sit for dinner anymore and began to walk off and shout, which left me feeling embarrassed. However, the staff continued smiling and talking to him. He took a real shine to Giorgio and they spent ages talking and playing (which meant I could eat my dinner, hot! Something that doesn’t really happen anymore.) It really was the kindest thing, something that might not come under his job description but made such a difference to our visit. We left and my two year old said ‘that was fun I like it there’ So thank you!
Food was perfect, one starter was missed off the order but was rectified instantly.
Staff were lovely and extremely accomodating to my son's needs (type 1 diabetic)
I would recommend this branch of pizza express to anyone 👍