Royal Mail Eastleigh Delivery Office

Hours don't seem to be right, had to wait until Thursday to get my package as I don't finish work until after 4pm. Despite both the website and the notice on the door saying it's open until 6pm on Thursdays, it was closed at just before 5pm. What a waste of time!

Closed both times I’ve visited to collect parcels and both times should have been open. It ‘closes’ at 6 today, but it’s shut at 3.45. Very poor

Come here a few times to pick up parcels that haven’t been delivered due to not being in. Word of warning - don’t come on a Saturday morning. Very busy! Queuing out the door to pick up parcels. Seems like not enough staff on a Saturday. Week days during the day seem to be quieter.

New opening hours are ridiculous. I'd imagine most people who miss a delivery during the day do so because they are out at work so having restricted opening hours during the working day is very frustrating. Also not fit for purpose as a collection point due to location. Most people will need to drive there and there is no dedicated customer parking. Though I must add that the staff on the counter are excellent. This review is not negative towards them at all.

Today was the fourth day i came here during their operating hours to collect My prcel; and they are closed, Royal mail Must be ashamed of it’s Emplyees!

On Thursday they should keep open until 6pm. At 3 pm I was there, the lights was switch off and no one was there or any notice to the customers why they are not working ! Its quite frustrating because I had to come from Bournemouth.. 😤😤

The Asian man behind the counter simply hates his job. Imagine spending your working life so unhappy? What a terribly sad existence. I needed a tiny bit of tape to secure a letter and was abruptly told “you’ll need to go elsewhere for that” if your paying for a tracked service you’d think they would supply a slither of tape but no. Shocking like most customer service in the UK

Absolutely useless delivery office. I posted an item first class 24 hr tracked from here, its been a week and it still hasnt left their depot. I now have an expensive item in transit and the buyer has been refunded by an automated system. So I’m out of pocket and dont have my item ! No wonder youre not getting pay rises!