Ottershaw Post Office

Awful post office. Went before the post office shut last night and they told me I had to come back tomorrow because they had already shut the till?! Then came the next day and went to pay by contactless and it wouldn’t work and staff proceeded to tell me that it was my phone not the card machine... Tried on the regular till and the contactless worked, got told I couldn’t pay so couldn’t post my parcels... one unhappy customer!!!!

Awful service, couldn’t scan my pre paid returns on several occasions. Wouldn’t recommend this post office to anyone. Made customers wait outside and took ages to deal with each one.

Extremely rude manager at that post office!! She talks to customers in a very abrupt way,very very unprofessional! she does not take responsibility for their own mistakes! Awful experience!! She should not be a manager. And I saw her throwing the parcels in the bag!

The most appalling service and rude lady at the counter. Complained about the poor service then another lady came and told me to go away, yet I had been calm and polite myself. DO NOT USE THIS POST OFFICE. Uncomfortable, embarrassing experience and the second time this week that I have had awful dealings with these nightmare people. If they want to run a post office at least respect the customers that drive to them and their shop. AWful, DreadFul people. The worst. AVOID AVOID. Entirely agree with the other poor feedback leaft earlier. I hope others take heed and avoid. Go somewhere else. Anywhere else.

We have too few post offices..this little post office is overloaded with demand, which causes staff and customer stress, but I've always found the staff friendly, helpful and willing to sort things out.

A great little Post Office. Staff always helpful and polite. So nice to find cheerful shop assistants in these challenging times .A Five Star Establishment.