St Giles Post Office

Friendly service, the man with glasses at the front desk has always been patient and polite, always with a smile on his face. Quite rare these days to find such service in a post office anymore.

Shawn goes above and beyond to help his diversity of customers that comes in the post office. He is always willing to find a solution for every issue that he comes across thanks so much Shawn for all your help since visiting your post office from Covid

The best and most helpful Post Office in central Oxford. Ignore any negative reviews, it's never been my experience! The gentleman who runs the Shop , Post Office is very helpful too, he deserves more than five stars.

Really fast and efficient post office really impressed with the service. Best Post office service I have had in Oxford.

I have been using their postal services for a long time. This is the most reliable and efficient service! I am especially grateful to a person who runs the shop. He is always polite and friendly! During pandemic times he sacrificed himself to his work! And has been opened EVERY SINGLE DAY!!!
The shop supports various charities including NHS!
Thank you!

I am so sorry to see a recent bad review of the St Giles post office. I have been going here for years and find the service excellent. Many people come into the shop for a variety of things, and the man who runs the shop is efficient and kind. He now manages the shop on his own, which is quite a feat (especially during all the challenges posed by Covid!), and he is able to keep the queue moving by helping multiple people - most of whom are in a hurry - at once. I am very thankful for this shop and the manager who works so hard and is doing his best!!

Not open between Christmas and new year, says open online and no update to opening times online just a note on the door.

I have lived in Oxford for six years and I have never experienced a customer service as bad as that of the St Giles Post Office. The employee who usually mans the post office is incredibly rude every time I go there. The most recent example of this was when I told him I wanted to send a package to Germany and his first response was to sigh and very visibly roll his eyes at me. He then proceeded to charge me more than twice the rate on the Royal Mail website and when I pointed this out he insisted he was right and that he could "see from here that that package is much too big for that rate." I told him I had explicitly entered the measurements on the website, so I was quite certain it was correct. Only when I wouldn't give in, he rolled his eyes again, then started to measure the parcel and finally conceded that I was right, then still charged me a rate significantly above the one on the website. Zero customer service, zero advice on what options are available. He also refused to accept my stamps as partial postage for the package even though according to a quick internet search, he should accept them.

Absolutely terrible experience! I will walk the extra 10 minutes to St Aldate's in the future just to avoid this place.