Thunder Lane Post Office Norwich

Fantastic post office. Really friendly and helpful staff. Everything is done properly and correctly. I have had problems with some post offices in the past but I trust these lady's and this post office with my daily business post.

I've been using the post office a lot this year and all the staff at this branch are really friendly and helpful. Alison helped me out in branch last week with a complex currency issue when in some stores staff would say there's nothing they can do instead of going the extra mile to sort it out. All the other ladies there are equally as helpful and lovely. The branch is always super busy with ques but they all manage it calm and professionally despite the pressure. Thankyou to all of you.

Had my passport renewed with Zoe. Brilliant, so easy and was so pleased with how helpful the staff are at this branch. Highly recommend them

Great service, and friendly, had difficulty with my passport which had been carried out by them and they were really helpful and thankfully it was sorted in the end, thanks for your help.

I’ve been using this post office for years, but there is one member off staff in there who gives me anxiety. She’s just so rude. The other members are amazing and couldn’t help you enough.

twice I've been in recently and said "good morning" and twice just got a blank stare back, and my other gripe is that they never answer phone

Fabulous service by happy friendly staff

Friendly staff yes, but often long queues as usually one window only open. Employing more staff might help. And then you have the misfortune of being behind an eBay seller with multiple packages. Oh joy!