Post Office

The new owners are so unhelpful and rude, pre-paid many of parcels, went down there and was told that they needed to go to the sorting office, Ringwood, as they are no longer accepted there. On Royal Mail's website it says to take it to your local Post Office, called them up another time and they responded fine for the first 2 minutes and they said he couldn't hear me and hung up. We are now sending with Hermes as there is no queue and you can drop the parcels off no fuss and they don't have rude owners. If they don't help me why should I go and help them by sending post in the store???

One minute they take Royal Mail pre paid parcels and the next minute they don't. I'm fed up of wasting my time queuing only to be told that they can't take my parcel. Done using them as its a waste of my time.

Rude woman who runs the post office. She said they don't accept prepaid signed for letters because it doesn't benefit her business. I don't usually sell on eBay so wasn't sure if I can pop them in the letterbox or something else, but instead of explaining to me if I'm covered by doing this, she would rather just repeat again that taking the letters doesn't benefit her business.

I printed off a Royal Mail label from eBay and they would not accept this. They wanted me to buy a label from them for 20p more. What’s going on? I have mobility issues and now have to make another journey to a post office that will accept it. I will use EVRI from now on.

Use this post office for all my business and personal needs,offer a Great Service ,Always good advice and very friendly service, with the new refurb a real asset to the Verwood community as we are losing so many of our local post offices.

Not really a post office. Firstly told me they charge more than Royal Mail for parcels ‘ because ‘they are not Royal Mail but Post Office (sic!). Then would not accept pre paid Royal Mail label (signed for) saying ‘they don’t accept it in this Post Office’. No explanation why, no sorry, no signposting, nothing. Zero customer service skills. Will avoid at all costs.

Excellent service, I renewed my passport recently and the extremely helpful lady working there filled out all the info, took my photo and sent it off. A small charge on top of the normal cost to renew but it covered photo cost and recorded delivery. I received my passport back within a week, having been updated by text at every step. Highly recommend

The couple that run the Post Office in Verwood are an absolute delight. They are extremely helpful and friendly, nothing is too much trouble. They go over and above and I just needed to acknowledge the fact that they have made a much valued contribution to our community, thank you.