Royal Mail Wimbledon Delivery Office
12 Cranbrook Rd, London SW19 4BB, United Kingdom
2.7
132 reviews
8 comments
CQ8P+RH London, United Kingdom
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Monday: 8–12
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–19
Friday: 8–18
Saturday: 8–13
Sunday: 11–15
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–19
Friday: 8–18
Saturday: 8–13
Sunday: 11–15
While I was waiting at the desk as her colleague retrieved my package from the back, the lady working there asked me "can you move to the side, I can see they wish to send something back" referring to the customers waiting behind me in the queue, without even a "please". The request itself is fine but not the impolite way it was asked, as if I was less important than the other customers for some reason. I was too tired at the end of a long day to say anything, but regret not doing so. Very rude and disrespectful.
We CONSISTENTLY get “sorry we missed you” letters through our door, with absolutely zero attempt at them delivering the parcel. No knocking, no doorbell ringing and no waiting.
We’ve even caught the Royal Mail guy running up to our door, posting the “sorry we missed you” letter with no sign of the parcel (probably left in the van). Not really sure how or why they’d do this?
Someone needs to speak to management and put them on performance watch until they can actually do their job as DELIVERY drivers properly.
I was told by the staff member that she couldn't go upstairs to check as they close in 10 minutes... Eh? She said I should have come sooner! Sorry, my fault then. Perhaps the business hours should be updated to reflect this? Or should I book an afternoon off work next time?
Very frustrating - shoddy service all round.