Thomson Hayton Winkley Estate Agents Ltd

I was a tenant with THW for three years and was really happy with their service. Friendly staff, who were always responsive and helpful. Great check in/check out processes, with a really clear inventory. Any problems I had while in the flat were always resolved quickly and easily. Definitely one of the better renting experiences I’ve had - thank you to Annabel and the team!

Nothing but praise for Clare and Annabel from the property team. Clare gave me the best advice regarding letting my property. I went ahead and a let was agreed within 24hrs of being advertised. Since then, I have been communicating with property manager Annabel who is very efficient and a pleasure to deal with. If jobs are required then they are dealt with in a very swift manner. All in all, my experience with Thomson Hayton Winkley Estate Agents has been fantastic.

Joanne Nelson (Senior Sales Negotiator, Thomson Hayton Winkley) was brilliant. Throughout the very long conveyancing process, Joanne was excellent at keeping in touch and updating us on progress a regular basis, even if there wasn't much progress for a few months - which made us feel that Joanne was holding us in mind and that we had not been forgotten. On occasion, when I contacted Joanne to ask if she could liaise with relevant parties on our behalf to expedite matters a bit, she was very quick to respond - usually the same day, certainly within 24 hours, by email and also by phone - and she was very effective at prompting people to move things along, and then relaying to us what she had been able to do. Based on our experience, we recommend Joanne very highly - we were very satisfied with the service we received from her.

My wife and I, have been renting a property from Thomas Hayton Winkley Estate agents since April 2021. The electronic document signing was easy and we moved in. Any small issues we had with the property were quickly resolved by the team and we are very happy with the service. The Tenancy inspections are arranged at a mutually convenient time. We are very happy to recommend this Estate Agency and have been pleased in all our dealings with them.

Cannot fault the THW team in Kendal. Super helpful and excellent communication throughout. We really felt they were doing everything they could to make our recent house purchase as pain free as possible and were very accommodating to our various requests. Special thanks to Olivia who was there every step of the way and to the lovely Amanda who dealt with the various viewings :).

Cannot recommend enough! Olivia went above and beyond her remit during a difficult and lengthy sale. She kept us informed, chased up with buyer's solicitors, gave advice, returned calls promptly and was professional throughout. Olivia has restored my faith in estate agents, not an easy task, well done and thank you!

Laura at THW has been our estate agent for just over a year, she has been fantastic and extremely helpful whenever we have needed her. She made the process of moving far less stressful and is always friendly and upbeat. Thanks for being amazing Laura!

THW have been absolutely brilliant with our house sale. From the minute we stepped through the door, Olivia was helpful, professional and friendly. She went the extra mile, offered reassurance and was absolutely brilliant at communicating/keeping us up to date with the sale. Joanna was brilliant too and kept us informed when Olivia wasn't in the office. A very efficient estate agents. We will always recommend you. Thank you.