Newton Fallowell Lettings Agent Coalville

Having consulted or been contacted by various estate agents we chose Newton Fallowell, Coalville, as our agents several years ago due to their prominence and apparent success in our area.
We have not been disappointed. From the outset, before our property was available to market, we were given advice and guidance on how to proceed, and what legal requirements were necessary. We have always felt that we were treated as individuals and that our business really mattered. All the managers and staff are very polite, efficient and professional.
When our property was ready to let, every effort was made by Newton Fallowell to ensure we had the most suitable tenants (some prospective occupiers were rejected). Their marketing was very comprehensive and a tenant was soon chosen.
Regular property inspections have been carried out and any problems or concerns we have are very quickly resolved on our behalf.
We would have no hesitation in recommending Newton Fallowell whether you are a landlord or a prospective tenant as they know the market and are completely fair in the way they operate.

I have recently changed managing agents for my property portfolio within North West Leicestershire and I can honestly say, I would recommend Newton Fallowell Lettings in Coalville to every single landlord out there. From my initial phone call to the transition of agents, everything was well explained and handled. I would not look at any other agent.

I have always been impressed with the service from Newton Fallowell rentals Department in Coalville. They are always pleasant and helpful and are very efficient at finding tenants, collecting and remitting rents and attending to any repair/ tenant issues. After previously using another local agent for a number of years that could only seem to collect rents and always delayed paying them over it was a delight to swap to Newton Fallowell.

We have been dealing with this agent for the last 5 years, right from the start they made us feel comfortable and told us everything we needed to know about the way we need to do things, when ever there was an issue and something needed sorting we would get intouch and it would be delt with the same day if it was possible if not then the next day. Never had to wait a long time for problems to be dealt with. If I was selling a house or renting a property out in the future I will definitely go back to use this company!

Reeshi provides excellent customer service, communicates well, and always responsive to my requests and queries.

He frequently goes over and above his duties to provide this excellent customer service.

Knowledgeable, professional, responsive, delivery focused, and customer centric.

Highly recommended.

I have been impressed by the team at Newton Fallowell lettings Coalville branch. They appeared to have found me a good tenant, and dealt with my let very well. They have kept me informed during the process, and provided prompt paperwork, receipts etc.

Every thing has been made so easy, from viewing the property to signing contracts and making appointment to collect keys.

at no point was there any pressure and everything was explained step by step to me

This is a review for the lettings side of the business. Very unprofessional company. I've recently chased them for the annual gas safety check as it expired in September 2022, their excuse was that they've been trying to get hold of me for 2 MONTHS to arrange an appointment. TOTAL LIARS! I made a complaint about them to the HSE as this is a criminal offence. Also, I had to chase the CO2 detector, still no luck so I complained to the Environmental Health Department about them. I went to Wickes the same day and bought one. Thankfully I'm moving out soon and will be done with them, which hasn't stopped them incessantly emailing me EVERYDAY to arrange viewings (even though it says in my agreement that I don't have to allow this until one month before I leave). READ THE CONTRACT! Rent a property through them at your own RISK! I will be making a formal complaint about them to The Property Ombudsman.