Benjamins Estate Agents
75 Wolds Dr, Keyworth, Nottingham NG12 5FT, United Kingdom
4.1
35 reviews
8 comments
VWF8+RR Nottingham, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 10–14
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 10–14
Sunday: Close
Would highly recommend and will use them again.
Thank you Ben for initially putting the property on the market and negotiating the offers, and Samantha for seeing it to the finish line.
There was a wasps nest in the bathroom when we moved in and it took them months to send someone out. This is something the estate agents were aware of as the problem dated back to 2018 but they failed to let us know (we found old invoices in the property for an exterminator). We explained to Benjamin's that the exterminator said it was due to large unfilled holes left from when the boiler was last changed and the response from Benjamins was that "every house has holes" which was tone deaf given the active pest problem.
No sense of urgency to resolve any issue we had throughout the tenancy.
They then carried out an inspection on the property and asked us if we were happy to stay, to which we said yes. Then about a month later we were given 2 months notice to vacate the property because the landlord wanted to move back in. We both work full-time and were due to go on holiday that week, and would struggle to find a new place within such a short time period but were not offered any grace or empathy.
Would never use this estate agents ever again.