CS Properties

Rented a flat for 18 months with CS Properties and we can't fault them. They've been great from start to finish! Very professional and always kept us updated with inspections etc. Just ended our tenancy and have been allowed our bond back would highly recommend and would love to rent off them again in the future

We are landlords living in Australia and have had our house rented out with CS Properties for 8 years. During this time we have found their services absolutely amazing. The staff are helpful, professional and always do their very best to resolve concerns quickly and efficiently. Being so far away it is a great relief to know our property is being well looked after and any questions we have are addressed promptly. We love the personal focus we receive from all staff and especially from Emma and the owner Chris. Thank you to all for your hard work!
Angelique and Steve

I have used CS Properties for over 5 years. I live the other side of the country from my rental property and they have handled it from day 1. Without doubt they are a tremendously reliable company, the staff are consistently efficient, courteous, and pleasant to deal with.

When issues have arisen with the property they have been quick to alert me and manage the issue through to successful resolution.

Could not do this without them and they make the whole thing a professional and personal relationship. Could not praise them higher.

Fantastic service from a fantastic company…

We sold our home through CS Properties in 2019. From beginning to end, they were so helpful and such a pleasure to deal with. Specifically, in terms of the sale:
1.The photos were incredible;
2.The description regarding the property was fantastic;
3.The price for the sale including floorplan and VAT was very reasonable;

In terms of the after sale service, CS were unbelievable from both the sellers (us) perspective, but also the buyers. CS went above and beyond during a difficult transaction, often acting as the linchpin to ensuring conversations were happening throughout the chain. Personally, we were struggling for any communication regarding our ongoing purchase but CS were ‘all over it’ and ensured that all in the chain were chased regularly for updates which alleviated our buyers concern and helped us form a relationship with our buyer.

The whole sale and ongoing purchase took 23 weeks to complete. As a family with 2 young children, we literally couldn’t thank CS for their approach to our sale and the additional support they provided us on our ongoing purchase. There were times when our patience wore thin but CS were always there to pass on our concerns and ensured we were able to get the transactions completed before Christmas.

A special shout out to Taylor who fought tooth and nail at times for us. But also a massive thanks to the rest of the CS team. Would definitely recommend them for sales/purchases to anyone looking to sell/buy in Cardiff and surrounding areas. Very reasonable, very easy to deal with, very professional and very supportive of all of their customers. As per the opening gambit, FANTASTIC SERVICE!!

Unprofessional, money grabbers! Absolute disgrace of a company and would never advise anyone to rent a property from them!
Take months to deal with maintenance issues - sometimes never actually do deal with them and then at the end of your tenancy charge you for them!

I have known 4/5 other tenants who have also had the same issues!

Have a habit of taking money from your bond for “repairs or replacements” and not actually having them done!

Rented a property from them for nearly 5 years and not once found them helpful with ANYTHING!

Unprofessional would honestly be an understatement, in a Houseshare of 20 people not one single person had avoided being aggrieved by this Company. The Director Chris Spiteri and co should honestly be ashamed of their treatment of housemates and the inhumane way they communicate.

CS properties are following the successful business model of the 2020s. Which is showing themselves as incompetent, which they are while lying about whatever they can to get away with costs and responsibility. Dear reader, you surely know that if a landlord/agent wants to save money, all they have to do is ignore and lie. Its very hard to prove.

Lucky for them we live in a time like this when people are so desperate that they just take any property without viewing. Only a few did that a few years ago. Now you have to if you want a roof over your head.. Obviously they know this and take advantage of your desperation.

Hopefully the rental market will improve and they will have to change if they are to avoid bankruptcy. This is a review for the future, as I know that currently in 2022, you will take the property anyway. I feel your pain.

I am one of the 20 who rent a house share, and saw the reply for the previous review saying that nobody had ever complained. Hilarious! They lie. Everybody complained at some point.

Avoid these people like the plague!! I have spent the last 2 months telling them that the section 21 notice they issued was not legally binding because the landlord was not registered with Rent Smart Wales, and they have argued, very rudely, that it was and would get proof. Now, they have issued another s.21 notice, trying to bind their tenant into staying there for a further 6 months, whilst hiking the rent by more than 10%, and providing no apologies for their incapable staff!!