The Frost Partnership Estate Agents Chesham
1 Germain St, Chesham HP5 1LH, United Kingdom
4.9
71 reviews
8 comments
P93P+8H Chesham, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–16
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–16
Sunday: Close
What we really appreciated, was the support that Alex Grace and every one at Frost Chesham provided to us. Alex always gave us open, transparent and honest advice, for example when we had to decide whether to look into rental options. We also particularly appreciated their regular communications, so we were always kept informed on what was happening, and what we needed to do and when.
Alex and the team were also very proactive in chasing and following up actions, for example with the various surveyors, bank valuations, etc, to try and keep the sale/purchase moving forward as much as possible, as well as giving us advice e.g. on potential builders, roofers etc to contact.
We were finally able to complete and move in, and that’s in no small part due to Alex's efforts. The Real Estate industry doesn't as a whole always have the greatest of image and reputation, but that is certainly not the case for Alex and the Frost team. I would have no hesitation in recommending Alex and the team at Frost Chesham to anyone looking to move into the area.
We found them responsive, effective and personable, they mean and do what they say, and their advice always turned out to be spot-on. Because of external circumstances completely outside their influence they had to sell our house three times before the deal could go through. They approached this through varying market conditions with unfailing enthusiasm and effort, rapidly getting us a good result each time. Throughout an unusually complicated and frustrating process, Frosts were a constant help and reassurance, proactively following up on anything that was lagging, and fighting to progress our sale at every step in spite of significant obstacles. Even the other companies they suggested (solicitors, removals, etc.) were absolutely brilliant.
When you move house there are normally several estate agents involved, and that experience showed us just how different they can be. Without exception, Jacqui and the whole of her team never fell short once, and were far superior to all the others we encountered. They are our first choice and we would recommend them without hesitation.
To be clear, Frosts did not solicit or offer us anything for this review and it is given freely, purely in recognition for truly great service.
I felt like they were fully invested in my move and treated me as a person and not just a client. Jacqui always gave sound advice, keeping my best interests at heart, and I felt like I was in such good hands with her and Alex. I can't thank them enough and would recommend Frost Chesham to anyone looking to move.
They are all a fantastic team, including Jemima and Lorraine too who I spoke to quite a bit! So thank you to all of the team at Chesham, from me, and my parents too.