Frank Innes Sales and Letting Agents Mapperley

Lauren is absolutely fantastic - she does a great job at running and maintaining my properties and has done so over a number of years. She is efficient, has brilliant communication skills and her professionalism is outstanding, nothing Is to much trouble and if she says she is going to get back to you, she does.
Can highly recommend using the property management service at the Mapperley Branch.

The best in notts!

Kim and Lauren made the process of buying and renting so easy for my wife and I. Their helpfulness, knowledge and kind nature really ensured that the process was stress free. Any questions or queries I had, they were really happy to help, with a quick response. They made sure the house was the most suitable for me and my family and within budget. I would really recommend anyone in notts to go through them when buying or renting. We are delighted with our new family home :)

We let our property through Frank Innes Mapperley and I have to give special thanks to Lauren Lonsdale who was excellent throughout. Lauren found a dream tenant for our property.
She was clear and responsive in her communication and always happy to answer questions or concerns from the start of arranging potential tenants to view the property and all the way throughout the contracting process.
Lauren's attention to detail is second to none and I would highly recommend her if you're thinking / looking to let a property.

Much better than every other letting agent I've dealt with. Kim has been excellent throughout the letting process, with great communication and help with all the questions I had. The team seem keen, whereas most other agents I've talked to don't seem too interested beyond the basic expectations of what they should do. Highly recommended!

We moved into our rented property back in September 2020 and have dealt with Abby Ashmore right from the first viewing up until today. We have been so happy with the service Abby has provided. She is always so friendly and approachable, and gets back to us with any answers so quickly. She'll always go out of her way for us and is always very professional. Thank you so much, Abby!

hi, i saw the agency on the internet. I emailed the rental company and Jessica C. responded immediately. We made an appointment in a short time and started the necessary work for the procedures. she is very caring and loving person. hope it gives good news :)

Having never rented before I was a little anxious about the whole process. However, Abby helped me every step of the way and I’m most grateful for the time and patience she had in ensuring myself and my children moved as smoothly as possible. Thank you also to the rest of the team that helped with my queries and assisted. It has made my renting experience a great one.

We've had a seamless experience with Abby at Frank Innes since we moved into our house a couple of months ago - Whenever we've had any issues and been in contact, Abby always gets back to us in no time and has dealt with any and all questions/issues efficiently. Really happy with the service! Would recommend, thanks so much for all your help Abby