Rose & Crown
High St, Thorpe-le-Soken, Clacton-on-Sea CO16 0EF, United Kingdom
4.2
291 reviews
8 comments
V556+J2 Clacton-on-Sea, United Kingdom
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Monday: 8–22
Tuesday: 8–22
Wedneasday: 8–22
Thursday: 8–22
Friday: 8–23
Saturday: 8–23
Sunday: 8–22
Tuesday: 8–22
Wedneasday: 8–22
Thursday: 8–22
Friday: 8–23
Saturday: 8–23
Sunday: 8–22
Will think twice before going back. Two breakfast with two drinks £25. Such a shame as always had fab breakfasts
I finished my drink 30 minutes later, no food at this point and not another look from the very young staff which were joking with each other at the bar area. I went to the bar to order another drink, no option of 'don't worry sir i'll bring it over for you' or anything of the sort. At 5.45 my daughter was starving and tired (place still empty) no sight of any staff checking in on my table since the order was taken. I approached the bar as the youngsters were giggling and talking amongst themselves to an older guy at the bar, I moaned and said this isn't good enough, no-one wanted to deal with my complaint and the young lady Emma or Emily was abrupt and dismissive of my complaint. An older chap talked to me and said he was going to call the owners, he then disappeared completely and never came back!!!!!!
I asked for the owners to call me today and left my detail, I was assured this would happen between 9am-2pm and shocker, no call received still and it's 3pm! Take some responsibility!!!!
The service I received was so so poor. An empty pub on a Sunday afternoon when everywhere else is fully booked is a fine sign to say never go there again!! I live in the village and I will be advising all of my experience and not be going back there again. Don't put youngsters in charge when they have no service skills. POOR!!!!!!
It took a long time for the food to come, which is ok as you know it’s generally cooked fresh.
Sadly it all seems to be run by youngsters who have no idea how to serve people. Better training should be given. Very disappointing.