The Terrace

My parents have visited many times previously and have always said how brilliant this place is. Today it was my turn to visit, and I was not disappointed. I had the red velvet cake and a hot chocolate. Most cakes were already cut into slices, but the red velvet wasn't, so I had to guess how large I should cut the slice. Service when ordering drinks and paying was quick. The cafe/restaurant was kept clean and tidy, with smart and modern furnishings. The cake and hot chocolate were both delicious.
I'm looking forward to my next visit!

Order fish& chips and afternoon tea at the same time 13:49
Wait for an hour 15:00 fish switch to fish finger
Too hungry, couldn’t taste the flavor of food.

Very disappointing after a 40 minute wait our food finally arrived and they weren’t busy.
The soup had no taste and was watery. The shepherds pie was covered in horrible strong cheese which gave it a horrid twang and it was so small certainly not worth £12:95. The bottom of the dish was coated in oil too .
All in all a waste of £53

Waited 40mins for very mediocre, way overpriced food. Several other customers were complaining around me about the wait. The general atmosphere was not great.
It’s a shame as this place use to be good many years ago. This is the second time I’ve been recently and the experience hasn’t been great.

Took my in-laws for lunch and we thoroughly enjoyed our meal. We had a couple of favourites - deliciously fresh fish and chips and a few dishes from the new menu - a tender beef ragu and really good arancini. The Caesar salad is also a decent choice. The service was great, we were eating within 20 mins of arrival. We like the natural light in The Terrace - it’s a clean, bright and airy restaurant with spacious seating and a relaxed atmosphere. Handy on other occasions for a quick coffee and cake too!

Lots of baked good choices and vegan options available! Always give free ice water!!

Service is very slow each time I have visited for coffee. So much so I've left whilst waiting a few times. Other times the staff always forget the milk for the tea or something. The atmosphere is a bit lacking, with the mixed home/café design it feels dull and uninspired. I had a soup last time and it was ok but nothing amazing and I regretted it. Wouldn't go again.

Went to get peach melba but they have changed the recipe and it's not as good as it used to be, now consisting of a cake base instead of pastry. The pastry was very hard and difficult to get into with the fork and spoon provided, pastry very tough and fondent quite melted, not real fresh cream as advised by staff member, instead was small amount of peach flavoured cream. Also when I was looking at the hot food menu as I fancied some chips, I was advised that they were no longer doing any hot food at all, so would have to choose something else by a staff member. Then the women behind us ordered hot food and got chip and sandwiches brought to them... not as nice an experience as previous visits and hadn't been able to visit for the last 2 years due to health reasons.