Foot Locker

Staff are friendly however gave me the wrong size trainers twice. The first time the person serving me asked for my size and i clearly said size 5 she went and bought out a size 6 and was adamant that i said size 6. She then went back and i had assumed shed heard me correctly and got me back a size 3. As i had thought she woulda got the right size after repeating it a few time i paid and left the store only to see i had been given size 3 kids size. Staff need to be trained on their listening skills. I was not happy to be coming home with the wrong size.

Customer service excellent. The member of staff I dealt with was excellent. Only problem was every trainer I liked or tried they did not have in size 9. For such a brand I would expect far better stock control. Dissapointed

Excellent service. Got a pair of air force ones and a pair of boosts in 10mins, paid and out of the store. That's service.

The nice thing about this shop was the fact that you could here yourself think not like JD sports. It's like walking into a rave.

Worst customer service. They refused to exchange or refund the money for a pair of Nike air max 270 after its ripped on the side and got a hole on the nose. The manager said its general wear and tear after 5 months. As soon as I started a claim with Nike they sent a gift card for the price of the shoe with no questions asked. Footlocker is not trustworthy and not professional when it comes to handling enquiries.

Good Selection of sneakers and staff are on hand to help

Very trendy store with all the latest lines. Was disappointed to see very obviously used trainers for sale in their sale section at only a tenner under the full price. On the plus side their selection of gear was good.

Staff were great even though the shop was busy the staff member acknowledged me and asked me politely to bare with him. Great selection of Nike and Addidas trainers/clothes