SoleLution

We have always been impressed by the customer service at the Clifton store, but wanted to call out the brilliant virtual fitting service during lockdown.

I needed new shoes for my 2&5 year old and my appointment in store had to be cancelled, however I was able to complete a simple online fitting questionnaire, chose from a range of shoes that would fit and then be talked through how to check the fit virtually. I have gone from questionnaire to a new pair of shoes in just a few days, fantastic service and highly recommended.

The virtual fitting service while the shop is closed is fantastic, my daughter needed her first pair of shoes and Tanya was able to give us the reassurance we needed that the shoes fitted well. The website guidance for how to measure at home was easy to follow and Tanya came around the next day with a variety of sizes and styles to try. We now have a very happy girl who is extremely proud of her shoes! Also always had a great experience in the Clifton shop when we have been in with my son. Thank you!

I purchased a pair of Joya trainers a week ago from the Clifton store. They are the most comfortable trainers I have ever worn. The sales assistant took her time to explain the technology behind the Joya brand and different styles of the range and the benefits I would feel in my posture and particular in my back. A fantastic patient approach(I tried on lots of trainers) to sales and incredibly knowledgeable. I cannot recommend SoleLution highly enough and the Joya brand in terms of helping/easing/supporting my long standing back issues. A great all round service. Would highly recommend a visit.

Love, love this shop. Finding kids shoes, especially for wide footed, non school type shoes is a nightmare. So to be recommended a solution ( excuse pun) has been fantastic.

Pricing is good and if lucky there are regular sales with a cheeky bargain in the mix.

Fab customer service from Sarah and Louise today. Thank you!!

We had a great experience looking for new school shoes. The fitting service was brilliant and we didn't feel pressured into buying shoes. We did end up with a pair of well fitting schools shoes that look smart and are also good for playing in!

This was a fantastic store. I was served by Charlie who knows the stock of the store really well and gave me excellent customer care, help and attention. After failing to get the help and products I needed - in a number of stores - Charlie found me footwear and orthotics which suited all my needs for comfort, style, and arch support - and served me with patience and consideration. Many thanks. I will return.

I booked an appointment for children's school shoes on a recommendation from a friend. The whole experience was quick and efficient, the assistant was friendly and helpful and there were no tears from anyone! I was expecting to have to pay more than, say, Clarks, but the price was competitive. Big thumbs up!

Fantastic shop for comfortable good quality and excellent value shoes, boots, slippers and sandals. The staff are always very helpful