Male manager was extremely rude and condescending, wouldn't return a pair of shoes even though they hadn't been worn outside and were in a perfectly resalable condition, so now stuck with shoes that don't fit and he couldn't care less. Absolutely terrible customer service, wouldn't buy from here again. Don't buy anything unless you're 100% you won't need to return them, as this must happen all the time.
Spam AAs337 days ago
Poor selection compared to online and fosse park, lazy staff too
Rex1 year ago
Bizzare experience from several useless staff standing around. If it's -5 degrees, please don't wear a hoody or else the 10 Asian male staff follow you around like rats. Can't fathom how people from a black background cope with such experiences. I don't intend to step foot in the shop again. I bought a jumper from JD instead which is next door and received a lot better service and given a wider variety of clothing to choose from. If the manager is reading this, get rid of the unnecessary labour.
U M1 year ago
Please get rid of the staff Footyasylum and hire some people that know how to give decent customer service. The male staff in their are terrible...!
Rina2 years ago
Staff could be a lot more welcoming and kind however, great location and lots of good clothing items.
Angie Large2 years ago
Top staff really went out of there way to help me ! All young staff and worked so well together !
Joe Brian2 years ago
DO NOT GO; I would rather give them 0 star rating, I’ve spent over £600 in store and the workers did not remove tags from the item. I drove halfway across Leicestershire to get to them & this is what I’m experiencing. JD Sports however is 10 yards away.
Stephanie Glazebrook2 years ago
Intimidating, staff are always stood by the doors in large groups talking, glaring, and not smiling. They are unfriendly and the atmosphere is not a good one- go elsewhere!
