Shoe Zone

Very disappointed in the customer service in this place I was the only customer I wanted to get some trainers but whilst there I spotted some flat shoes that might have been good for a wedding so I was wandering around trying on several different types of shoes in all that time not once did either staff member come up and ask if I was okay or needed a hand if they had I might of actually bought more than I was aiming to! As it is I just stuck to the trainers and I'll cope with the shoes I already have for the wedding.

Shame on you shoe zone for employing staff with a lack of customer service abilities. Yesterday the staff were lovely, but today very surly and rude when I was returning an item. It has convinced me that shopping online is the best option.

Always have goof service here, would highly recommend popping in if you are after a new pair of shoes, plenty to choose from and anything they don't have in store is online. Cheap prices for good quality shoes

Happy with my purchase of summer sandals. They accept Love2Shop vouchers too which was handy. Friendly staff.

Carol who served me was brill she put herself out to make sure I had the right slippers . Well done

Cut price shoes, bags, slippers etc.. OK if you want cheap & cheerful

I'm sorry but we have the shoe you want, but it's out back and the other person is at lunch.
And they wont be back till 2:00... So I cant help you.

Oh but I can order it to your house... So rather than being able to walk 4 feet to get it, they are prepared to waste fuel environment, etc delivering to my house.

I literally cannot believe that just happened.

Love shoezone
Loads of choice at good prices
And not just shoes but handbags, purses etc too
This branch on Anglia Square shopping centre - approx a mile from Norwich City Centre and approx 10 minutes from cathedral
Close to two car parks
Friendly staff