Nike Factory Store

Young lad was aloof when i asked where the mirror was to have look...the mirrors are in the worst place you could put them, blocking everyone's way, weird unfriendly atmophere, also, when I went to the cash desks too pay, only to be told she'll be right back with my change, which was over somewhere else in the store - Doesn't seem to have clear roles or customer-care training. Seems a bit of a self-service thing happening...You find a trainer 'On Show', then find it in the 'rack' above or below the trainer - which no one explains or is obvious - then - that the 'Big' printed size on the box is an American size - so you have to look for a size smaller, the get your UK size. Quite a strange shopping experience.

Great selection of shoes, trainers etc and the staff go out of their way to help out.

Not sure if its a new thing but I found the other day that it's possible to pay for goods directly to floor staff rather than at a til. Nice feature.

Every time I come here to do some clothes shopping. The size’s are hit & miss. And when I ask a member of staff to double check. There come back saying sorry unfortunately we don’t have the size. The member of staff say to me. Do you want to check online. And I say the price’s are not going to be the same. This is reason why I came here. Not just did it online at home.

Lots of sizes missing in the trainers, though I didn't ask the store assistants if they had more sizes out the back.
Only left foot trainer in some boxes which makes it a bit difficult to gauge the size I need when my right foot is the bigger one🤷‍♀️
Nike trainers also seem to come up small, go half a size up from your normal one.
Clothing sizes are so difficult to understand... they need UK sizes, not just S, M, L! Also need a range for larger women in the store, not just online.
As usual items are expensive!

Good clean big store. I thinknots more outlet clothing and shoes then say current range

I have a 14 year old daughter. Need I say more.
We went on a mission to get her a pair of school type trainers. Hugo came to my aid
I don't do shopping at all
I'm in done and out finished
Hugo remmended air max .
His hard work payed off .we left the store happy.
My daughter because she got the size and style that she wants. Me because the price was right
A big thanks to Hugo
And merry Xmas all

Really great deals in the store. Good and well trained staff.

Asked an assistant to check the price on a garment that was unlabeled. By her reaction you'd have thought I'd asked her to single handedly demolish the store and rebuild it with her bare hands. Person at the checkout was no better. Surly, unfriendly and only reluctantly helpful. I'll shop online instead.