Sports Direct

We spent £27.99 bought a Adidas swimming trunk about 4 month ago, the quality is very bad, the color all fade and become very loose, see the photos, please. We went to the shop and show it to the manager, and her attitude was very rude and didn't do any help.

Great store with a good availability of different sports products and goods. My personal favourites are the shoes/boots/trainers. Sometimes, I can find here some really good deals and discounts on these products. The store is nice and tidy and well-organised. It's located inside the shopping centre, across its 1st and 2nd floors.
Pretty good value for money. I can recommend this store.

A great trip into sports direct today, the staff on the first floor were very attentive and were happy to assist me with all my queries. Special thanks to the supervisor called Seth was very willing to help and gave me good advice on tennis racket sizings and recommended a good option for me based on my skill level

Very helpful and polite shop assistant on top floor. Didn’t seem flustered despite us asking for many trainers to try on. Eventually getting a pair and she kindly checked that it was well fitted. Didn’t catch her name but she had red hair and is an asset to Sports Direct.

Had a very good experience with a lady serving as a cashier in the store.she was very helpful and for a first time shopper am super impressed and will definitely visit again.

Very rude shop assistants on ground floor near the door

Date 7 sept 2022

Wish there was negative score, had a horrible experience with the manager at Lion's yard, Cambridge. I bought a pair of shoes yesterday for my son's birthday. It was a surprise for him, he was with us in the shopping centre, so I requested staff at sports direct if they keep the shoes at the store and I can collect it later (I paid and took the receipt). They told me it will be at your own risk, in case one of the staff member steals it (!), I said fine. I collected it today (Sunday) and the manager spoke to me in a horrible tone, embarrassing me in front of other costumers, basically saying "you left it too late, we're not insured and next time don't ask". I was like, I was informed that it's at my own risk, and I accepted that. Even then, if you want to talk, speak nicely, don't embarrass me in that tone in front of other customers. Shocking really. He said don't ask for that next time. And I was thinking, there's a decathlon five minutes away, what makes you think ill ever turn up at Sports Direct again, IN MY LIFE!

Sports direct management - this manager isn't doing any good to your store. A man who doesn't have the basic emotional intelligence to speak in a decent time, doesn't deserve to be a manager!!!

you could compare this place to a dungeon with how despairing the staff/management are, also horrible to work in.