Oakley Hay Beefeater

Don't waste your time and money. First Beefeater I visited and will be the last.

Went in for the wife's birthday dinner and they were quick to find us a table - right behind a big group of people having some birthday celebration even though the place was almost empty.
Food was cold and tasteless. Had to return the sweet potato chips as they had definitely had been sitting for some time. Came back fresh this time but with 1 long strand of hair!
You cannot serve yourself unlimited refills. The waitress doing it for us was cleaning tables and didn't bother washing her hands resulting in the glasses smelling of a cleaning solution.
Seats were worn out and grubby. Tables were sticky.
Overpriced for what they have to offer, spent £80+ on 2 adults and 1 child and ultimately ruined my wife's birthday.

Friendly and quick service,great flame grilled combo, good breakfast

Even though I was warned it was busy and I can clearly see the waitresses are mental busy (Saturday night) the service i received was fantastic. Lovely friendly staff, really good food and beers. I’ve stayed in this hotel many times but don’t think I’ve eaten here before, it’s very good and I’ll eat here next time in staying!

Went for breakfast today with 2 newborn babies and the gentleman behind the bar (possibly manager) was amazing going out of his way to help us have a peaceful breakfast which is near impossible with 2 babies.
Will definitely be back again and it was very much appreciated.

Went for breakfast with colleagues, the all you can eat deal is incredibly worthwhile. A large selection of breakfast foods meant no one was left unsatisfied. Staff were kind and helpful too.

Always a great service from the staff and delicious food!
Numerous visits previously, Rebecca has been our waitress, she's very friendly and great at her job, nothing is ever too much to ask.
Tonight we visited for my mum's birthday and Rachel was our waitress. Another fabulous staff member, super attentive and helpful.
All our meals-starters, mains and desserts are consistently tasty and plentiful on every visit.
Breakfast buffet is a regular family get together for us here, each child eats free with a paying adult which, is perfect for us and again, the food is yummy.
Added bonus is their loyalty card, great savings and deals to be had.
One of our favourite places to eat locally!

Very dissatisfied and disappointed, I invited my family and recommended the place. We waited ages for service as there were not enough staff, sticky tables, sticky floor, disgusting toilets... We waited an hour for burgers which were dry and no vegetables to be found at all. Burger from kids menu had no veggies even though it was pointed out in menu. Portions not big enough. Absolutely disappointed and embarrassed in front of my family.
I remember this restaurant when food was delicious but that's not a case any more. I think that lack of staff is the main reason for horrible standard.

Shockingly disappointed, eat here every Christmas eve, with the family.but this year was shocking food was not to its normal standard, had beef Wellington. That was nothing like what it should have been, simply just a piece of pastry with a bit of steak on top. Hotdog roll was hard and far too small for the sausage, rice dish tasted like it was uncle Ben's. Definitely won't be booking for here next year..which is very sad as this has been are go to place for the last 10 plus years.