House Mates Student Accomodation Wolverhampton

DO NOT USE HOUSEMATES. The only word I would use to describe Housemates is SHOCKING. I have never experienced such a horrendous service in my life. Our house was in an APPALLING state with a flooded basement, an old worn out interior and faulty electrics. Communicating with them is even worse, you let them know about an issue and they ignore you. There was toxic black mould in rooms that was a result of the flooded basement but it was so big deal to house mates. These are just some on the issues we encountered with housemates that were never resolved. They are also horrifically rude and unprofessional. They have no concern for tenant safety or well being. Don’t waste your time or money.

Housemates agency is such a strong and independent organisation. They started small but grew bigger as they now have a very well maintained and organised office and staff.
Staff are very friendly and very helpful as they helped make viewings much easier because they walk with us while showing us around the house. Staff are very dedicated to their students potential living atmosphere.
Housemates offer the best and comfortable plus convinient accommodation available. they are also easy to communicate with, and fast response to any problems we had throughout the tenancy.
Full deposit was given back at the end of our agreement without any problems whatsoever.

I would personally recommend this agency for groups of friends who are looking for a suitable friendly and spacious house.

Overall, I had the best and clean stay at one of their houses. :D

Well-priced accommodation.

Friendly understanding staff. You don't get all the nonsense with House Mates, that you frequently get with numerous landlords in Wolverhampton.

They respond quickly to any issues in the house. Heaters were provided within hours of our boiler not working properly.

A cleaner came in every weekend to service all communal areas.

Deposit money was paid back in full as the house was left in a good condition.

Absolutely terrible lettings agents, our house and our friends in another property were the worst conditions I've ever seen in a house. Our basement was flooded for half a year which led to mould and a horrible smell through the entire house and Environmental Health being involved. Maintenance issues in the house for example Wifi, heating, washing machine, electricity constantly going off, and TV licence were just some of the major issues that housemates either didn't deal with or took too long to resolve.

Do NOT rent from Housemate's, the whole ordeal was exhausting, as students your main focus should he on your studies and not dealing with your student home being in disrepair.

Great service from housemates, nice old house with an ace location. as with any old house it had a few issues but housemates swiftly resolved any problems we had, so we stayed for a 2nd year.

Would recommend housemates to any current students

We’ve been using Housemates services for more than 2 years and we are absolutely satisfied with them. They responded to all of our problems really fast. I could recommend it to anyone.

I use HOUSEMATES from about a year.I would recommend them to anyone who need an accommodation. They provide pleasant service,qucik response for affordable and reasonable requests. They are always willing to help.i've got positive experience so far.

Poor, unreliable, and unprofessional. WOULD NOT RECOMMEND.

I was working for them temporarily to help them clean some of the houses they have under their management. And they basically fired me without letting me know. Completely unprofessional. Me and my friends lived in one of the houses on Waterloo Road and it was awful. The agents are unreliable, unprofessional and inexperienced. The house had several faults: damp, basement flooding and electricity cutting out numerous times a day. The worst part is you had to go into the flooded basement to switch the electricity back on through the fuse box.

Another house under their management had rats from the first day - as I know because my friends lived in that house.