I generally feel that Tesco is more expensive overall compared to Aldi or Asda, but there is more choice and better quality fresh products such as meat or vegetables. Parking is no problem, and there is always enough trolleys. Toilets are always clean, and although it is a popular place so often some short queues at the tills, you never have to wait too long.
George130 days ago
- CHANGING PLACES TOILET - The CPT here is great. It's new, modern and clean. This CPT comes with the following;
- Bench - Height Adjustable, Adult Sized, Free Standing - Hoist - Ceiling , Loop - Peninsular Toilet - Washbasin Height Adjustable - Non Slip Floor - Floor Space (sq. m) - 11.0 - Emergency Alarm - Privacy Screen - Paper Roll - Colostomy Shelf - Signage in the room
DETAILS
- Building Type - Retailer / supermarket - Location of CPT in venue - Ground Floor, beneath the travellator - Disabled Parking - Managed - Locked - Radar Key - Accessible to Public
K. Peake161 days ago
This was an epic Tesco to visit with its three floors, which can be travelled to and from via travelators that are really smooth with no steps! Signs are all around that make for ease of navigation and the entrance is very accessible, not far from the upstairs area where I went shopping with my friends. The food and drink is very well-organised, from which I bought a meal deal at a value Clubcard price of £3! It consisted of pasta with sun-dried tomatoes, an iced coffee drink and duo white chocolate twix bars, all of which were delicious.
Clive Wiggan344 days ago
Awful till staffing, happening a lot. Today queue for self service backed right up. One till on with big queue. Come on Tesco must do better for your customers. Spillages on main till aisle left uncleaned and unsigned.
Bespoke Timber344 days ago
It’s no wonder Tesco’s customers are leaving in their droves- bought petrol, groceries and 2x coffees in their costa - a week later I get a £70 parking fine for staying too long. Spoke to customers service and they wouldn’t and couldn’t help even with 3 receipts to prove I’d use the store!! It’s the last time I shop at Tescos!!! Shop at Aldi the carpark is free! Every little helps?
Bob Russell1 year ago
Two checkouts working. Queues of at least 10 people at each. A queue of 11 people to get into the self service checkout. Staff not interested. I am disabled and standing for any length of time causes me pain. I will not be using this place again.
H Lord1 year ago
I have been shopping at Burnley Tesco since the day it opened - What was once a convenient well run store has turned into utter shambles. I understand the lack of stock & even the price rises in these difficult times BUT what I can’t understand is why Tesco have made things so difficult for their customers. 1. The trolleys being kept downstairs outside the store door which causes problems for people coming in & out of the store (always struggle to find the small trolleys) & the trolleys are always dirty. - It made so much more sense before to have them conveniently upstairs. 2. Customers can’t just quickly walk up the escalator when they’re in a rush anymore to grab something fast before work etc… because you’re stuck behind all the people with their trolleys…stupid! 3. The homeless sat right at the doors of Tesco makes things really awkward & uncomfortable for a lot of customers & a lot of the time they are not even homeless as has been mentioned previously. This isn’t about lack of empathy but there is a time and a place and this isn’t it :( 4. The self serve checkout is ALWAYS ridiculously busy so defeats the object of a quick way to shop. 6. Where has all the stuff gone upstairs to buy and why have you no longer got changing rooms? :( 5.The store doors…I noticed the last time I went this was back to normal so PLEASE keep it that way …but the silly closing of the bottom door, so parking the car and then having to make a ridiculously long walk to get to the other door then to the other side of the store before going upstairs is OTT! I noticed you close off the alcohol section of the store now which isn’t convenient anymore either so if this coincides with the reason you close off the door then it might be worth investing in another security guard rather than keep making people want to shop elsewhere. 5.The absolute WORST thing about Burnley Tesco is the lack of tills that are open - what was once a convenient well run store is - well…… just really really bad! The staff who are around don’t seem to care less if the 2 checkouts open are 10 trolleys deep in the queues. Some lovely staff still there but obviously it’s noticeable they aren’t happy in their role’s probably because they are understaffed & have given up but customers aren’t really a priority anymore - such a shame!
Josie Warburton2 years ago
customers beware at the checkouts- recently realised my club card even though scanned & showed discount on till display - hadn't actually been deducted on my receipt- wonder how many times that happens?! Also noted that when I needed money refunding to my card after checkout mistake the staff member told me it was now refunded but my bank statement later showed it had been taken off again instead. Stealth robbery? I will try & avoid shopping there now
The CPT here is great. It's new, modern and clean. This CPT comes with the following;
- Bench - Height Adjustable, Adult Sized, Free Standing
- Hoist - Ceiling , Loop
- Peninsular Toilet
- Washbasin Height Adjustable
- Non Slip Floor
- Floor Space (sq. m) - 11.0
- Emergency Alarm
- Privacy Screen
- Paper Roll
- Colostomy Shelf
- Signage in the room
DETAILS
- Building Type - Retailer / supermarket
- Location of CPT in venue - Ground Floor, beneath the travellator
- Disabled Parking
- Managed
- Locked
- Radar Key
- Accessible to Public
I understand the lack of stock & even the price rises in these difficult times BUT what I can’t understand is why Tesco have made things so difficult for their customers.
1. The trolleys being kept downstairs outside the store door which causes problems for people coming in & out of the store (always struggle to find the small trolleys) & the trolleys are always dirty. - It made so much more sense before to have them conveniently upstairs.
2. Customers can’t just quickly walk up the escalator when they’re in a rush anymore to grab something fast before work etc… because you’re stuck behind all the people with their trolleys…stupid!
3. The homeless sat right at the doors of Tesco makes things really awkward & uncomfortable for a lot of customers & a lot of the time they are not even homeless as has been mentioned previously. This isn’t about lack of empathy but there is a time and a place and this isn’t it :(
4. The self serve checkout is ALWAYS ridiculously busy so defeats the object of a quick way to shop.
6. Where has all the stuff gone upstairs to buy and why have you no longer got changing rooms? :(
5.The store doors…I noticed the last time I went this was back to normal so PLEASE keep it that way …but the silly closing of the bottom door, so parking the car and then having to make a ridiculously long walk to get to the other door then to the other side of the store before going upstairs is OTT! I noticed you close off the alcohol section of the store now which isn’t convenient anymore either so if this coincides with the reason you close off the door then it might be worth investing in another security guard rather than keep making people want to shop elsewhere.
5.The absolute WORST thing about Burnley Tesco is the lack of tills that are open - what was once a convenient well run store is - well…… just really really bad! The staff who are around don’t seem to care less if the 2 checkouts open are 10 trolleys deep in the queues. Some lovely staff still there but obviously it’s noticeable they aren’t happy in their role’s probably because they are understaffed & have given up but customers aren’t really a priority anymore - such a shame!