Waitrose & Partners Cambridge

Usually busy, but helpful and friendly staff and easy to find parking spots. Would be ideal if they add electric chargers for cars. Good collection of food. Just a pity that the frozen vegetable section has quite limited options.

Waitrose supermarket was simply the nearest food shop to the Cambridge camping and caravan club camp site.
Thus we were able to walk there with our grandaughter for a couple of items both of which they stocked.
However Waitrose is not our normal shopping location as we tend to think of them as being on the expensive side.
Great location from our point of view, so recommended 👍

This Waitrose store is very large with customer toilets and a cafe. I hadn't used it before but catered for all my shopping requirements. I'm sure the staff had some placement system in place but I didn't find a flow to my requirements. One example, the tinned fruit was way away from other tinned produce. I found it tucked away in a quiet corner. As always Waitrose have excellent produce and I'm sure with experience I'd whizz round the store once I knew where everything was. The staff were helpful in guiding me around though. I popped in here to do my shopping whilst picking someone up from Addenbrookes hospital.

After years visiting this store and hundreds of pounds spent, I still don’t feel totally comfortable in the place.

The new statement piece at the self-checkout has at last pushed me to shop else where.
The camera, the large large digital mirror…who is this serving?
And what kind of thief is genuinely impeded by any of this?

Between certain older staff and security that have long left us feeling dirty.
We don’t have the time or feeling for it anymore.

Love a Waitrose, such a nice store, be it I went early evening so stock wasn’t great. But staff working, and it’s midweek. Cannot grumble. Lovely assortment of food, and even some yellow stickers!

I'm very disappointed . I needed some supplies for my son to take to school. That's why I chose Delivero with the option to buy at Waitrose. At 6 am I ordered products for delivery between 7 and 7.30. Unfortunately, for no reason, WItrose canceled my purchases and my son was left in the cold. Terrible experience

Extremely frustrated.

Ordered my Christmas food 6 weeks ago. Went to collect it and the sales assistant told me that they didn't have it due to a shortage of items. You had 6 weeks!

No one phoned me in advance which would have allowed me to make other arrangements.

Waitrose publicises itself to be the bastion of excellent customer service and quality which is why I chose them. Clearly this is no longer the case as they can't deliver an item with 6 weeks notice or pick up the phone to tell you they don't have it.

I'll be going to M&S from now on and suggest that if you are reading this comment then you do to to avoid the disappointment.

Very busy store - but plenty of choice and friendly staff are keeping shelves full.
Bike parking could be better arranged maybe. Also exiting south on a bike has awkward start - can sneak along edge to the unused bus lane leading to P&R. But the start of this is parking/recycling so you have to face incoming cars from traffic lights.
Other option, though, is to go anticlockwise around the entire store (past cash machines) as there is a reasonable path on that side through to Trumpington Meadows.