Iceland Supermarket Nuneaton

One of the smaller branches, but the only one I can get the small Chicago town pizzas in the taste I like. Also I was able to get the 10% discount. Staff are polite and friendly.

Iceland is a brilliant shop, both quality goods and great bargains. But oh, such a hassle to shop there. Get more than a dozen customers in the store and you can't move. It's difficult to browse and enjoy your shopping.
For a long time now Iceland Nuneaton has needed much larger premises.
Come on guys, you have the customer base, you could do so much better in a bigger store

Ordered online, had a text the delivery would arrive at 12:30 it came earlier and I missed the delivery. Tried calling driver no response, phoned the store repeatedly for an hour and nobody answered the phone. Have no idea if they will try to deliver again or what? Bad customer service with poor timing. I got home for 12.12 and I'd missed the delivery that was apparently coming at 12:30. Ridiculous!

Just the one person on the till, she was struggling because no one would provide relief for her. After 10 minutes someone came around to open up another till and as soon as they came on they put up a 'closed till sign' so not many customers could queue up there.

I'm sorry I cannot post positively due to queues that weren't addressed, despite asking eventually if a staff member on the shop floor could possibly get assistant to help as the cashier was helping a customer. Eventually help appeared in the shape of an extremely rude, clearly irritated and damn annoyed at having to 'work the till' person. He spoke in the most appalling way to the solitary cashier, with attitude and of manner that was totally humiliating. I felt so embarrassed on her behalf I told him that she had done nothing wrong and was in no way to blame for the queue. Maybe she was new, or totally absorbed in helping the current customer. No-one likes qs but they are part of shopping!
I certainly would not employ this male in my store and I would hope that training issues and public behaviour be addressed for the reputation of the company.

Wide range of ready meals, frozen veg, fresh veg and salad, fresh or frozen meats, all you need to cooks dwlicios meal

Well laid out, clearly labelled. Reasonable prices.

Love this shop. You can find almost everything in there at good prices.